• 16 May 2017

    Quest Software Wins 2017 Achievement in Customer Excellence Award

    • 12th Annual Confirmit ACE Awards Recognize Outstanding Dedication to Improving Customer Experiences  

    Aliso Viejo, CA, May 16, 2017Quest Software, a global systems management and security software provider, today announced it has won a 2017 Confirmit ACE (Achievement in Customer Excellence) Award in the Voice of the Customer category.

    Established in 2005, Confirmit’s ACE Awards program honors outstanding work and meaningful contributions to the achievement of universal customer excellence. Receiving a Confirmit ACE Award demonstrates Quest’s stand-out application of Voice of the Customer processes and its ongoing commitment to enhancing the customer experience and driving business and cultural change. Quest earned the Confirmit ACE Award based on its commitment to capturing and acting upon feedback from customers about their experience with support, customer service, and licensing. Last year, Quest expanded their support survey to also include feedback on customer service and licensing interactions to ensure a holistic view of their customers’ experiences.

    “This is our eighth consecutive year being recognized as a Confirmit ACE Award winner and is a true testament to our dedication to the customer experience and the importance of our customer-first culture,” said Michael Mauger, Executive Director, Quest Support and Services Operations. “Our Voice of the Customer program has been a key driver in our organization to provide end-to-end customer value, and this recognition from Confirmit is a proof-point that our efforts to deliver an excellent customer experience are paying off.”

    “We’re delighted to honor Quest as a 2017 Confirmit ACE Award winner for their proven innovation and excellence in their Voice of the Customer Program,” said Ken Østreng, President and CEO of Confirmit. “The customer experience is a critical component of the business, and Quest continues to show their commitment to listening to their customers to better understand their needs, drive business change and deliver an exceptional experience.”

    About the Confirmit ACE Awards 

    The ACE (Achievement in Customer Excellence) Awards program was established in 2005 to recognize outstanding achievement in customer excellence. Receiving a Confirmit ACE Award is a distinct honor that demonstrates both rigorous application of customer experience processes and outstanding performance as measured by those processes. All Confirmit customers are eligible for Confirmit ACE Awards for their company, business units, or segments of a business. To be eligible for a 2017 Confirmit ACE Award, organizations must have conducted one or more Voice of the Customer surveys between January 1 and December 31, 2016. For more information on awards criteria, visit www.confirmit.com/ace-awards.

    About Confirmit

    Confirmit is the world’s leading SaaS vendor for multi-channel Voice of the Customer, Voice of the Employee, and Market Research solutions. The company has offices in Oslo (headquarters), Chengdu, Grimstad, London, Moscow, New York, San Francisco, Sydney, Vancouver, and Yaroslavl. Confirmit’s software is also distributed through partner resellers in Madrid, Milan, Salvador, and Tokyo.

    Confirmit powers Global 5000 companies and Market Research agencies worldwide with a wide range of software products for feedback / data collection, panel management, data processing, analysis, and reporting. Customers include Aurora, British Airways, British Standards Institution, Copart, Cross-Tab, Dow Chemical, GfK, GlaxoSmithKline, GMO Research, KeepFactor, Morehead Associates, Nielsen, Research Now, RS Components, QRS, Sony Mobile Communications, and Swisscom. Visit www.confirmit.com for more information.

    About Quest

    Quest helps solve the complex technology and security problems that stand in the way of organizations’ ability to always be ready for what’s next. With Quest solutions, companies of all sizes can reduce the time and money spent on IT administration and security, so they have more time to focus on and invest in business innovation. Quest has more than 100,000 customers worldwide across its portfolio of software solutions spanning information management, data protection, endpoint systems management, identity and access management, and Microsoft platform management. For more information, visit www.quest.com.

     

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    Media contacts:

    Scott Desiere

    Scott.Desiere@quest.com

    +1 (619) 952-3758

    • 11 May 2017

    One Identity Customer Nestlé Wins Prestigious 2017 KuppingerCole European Identity and Cloud Award

    Munich, Germany – May 11, 2017 – One Identity, a proven leader in helping organizations get identity and access management (IAM) right, today announced its long-standing customer, Nestlé, the world’s leading nutrition, health and wellness company has been recognized by industry-leading analyst firm KuppingerCole as a winner in the “Best Identity and Access Management” category at this year’s European Identity and Cloud Conference. The distinguished accolade was presented to Nestlé for its deployment of One Identity solutions (including One Identity Manager, One Identity Password Manager and One Identity Privileged Password Manager) to help address their requirements to protect their critical assets while keeping the company productive. KuppingerCole sponsors the annual award opportunity to honor outstanding projects and initiatives in Identity & Access Management, Governance, Risk Management & Compliance, and Cloud Security.

    “Each year, European Identity and Cloud Awards panel judges search for global organizations whose projects are among the most outstanding examples of applications and ideas in the areas of IAM, GRC, and Cloud security,” said Martin Kuppinger, founder and Principal Analyst, KuppingerCole. “In their work with One Identity, Nestlé demonstrates how a global brand embracing digital transformation can still maintain agility and strategic prowess without compromising security or compliance. We look forward to watching Nestlé’s continued success at a global scale.”

    Dedicated to providing consumers with the best-tasting, most nutritious choices across a wide range of food and beverage categories and eating occasions, Nestlé implemented a security strategy to meet regulatory and internal compliance efforts and maintain their strong reputation across a global consumer base. Nestlé chose One Identity Manager to overcome the complexity of deploying identity and access management and to meet governance requirements.

    “We are honored to have been recognized by our industry as a winner at the 2017 European Identity and Cloud Awards,” said Ryan Bagan, Identity and Access Management Lead, Nestlé. “As our identity landscape evolves overtime, we look forward to our continued work with One Identity to assist us in our journey.”

    About One Identity

    One Identity, a Quest Software business, helps organizations get identity and access management (IAM) right.  With a unique combination of offerings including a portfolio of identity governance, access management and privileged management, and identity as a service that help organizations reach their full potential, unimpeded by security yet safeguarded against threats. One Identity has proven to be a company unequalled in its commitment to its customers’ long-term IAM success. More than 7,500 customers worldwide depend on One Identity solutions to manage more than 125 million identities, enhancing their agility and efficiency while securing access to their data -- wherever it might reside. For more information, visit http://www.oneidentity.com.

    ###

     

    Media contacts

    Jennifer Bernas

    One Identity AR/PR

    858-886-6443

    Jennifer.bernas@oneidentity.com

     

    Bethany Smith

    Eskenzi PR

    +44 (0)207 183 2843

    beth@eskenzipr.com

    • 2 May 2017

    New One Identity Partner Circle Launches to Support Continued Growth in Worldwide Partner-Driven Business

    • Global Program recognizes and rewards partners with identity management expertise and a track record of customer success
    • Increases available financial incentives and go to market programs by four times, to drive continued sales acceleration with partners
    • Announces global Partner Conferences in 2017 reflecting One Identity’s on-going commitment to engagement with its partner ecosystem

     

    ALISO VIEJO, Calif. – May 2, 2017 – One Identity, a proven leader in helping organizations get identity and access management (IAM) right, today announced the launch of the One Identity Partner Circle, the company’s new multi-tier global partner program. The program supports systems integrators, advisory and consultants as well as resellers and distributors as they sell and deliver One Identity’s award-winning portfolio of identity governance, access management, privileged account management and identity as a service solutions.   

    One Identity, an established IAM provider now operating as a business within Quest Software, is unveiling the new One Identity Partner Circle to continue its strong trajectory of partner engagement and success as evidenced by its 29-percent year-over-year global growth in partner-driven revenue. This telling statistic speaks to the increasing global trend of IAM being on the front lines of many organizations’ digital transformations. With an increasing number of organizations embarking on their own digital journey, any security-focused organization must adopt the right solutions to enable users, address risk, and protect business-critical information. With One Identity’s identity and access management solutions, both the partner and their customer achieve successful business outcomes while supporting each organizations’ digital transformation.

    “One Identity is committed to helping our loyal partners make customers successful by getting identity and access management right,” said Josh Lewis, director for North American channels and alliances, One Identity. “We developed One Identity Partner Circle with both our customers and our partners in mind. Customers have told us repeatedly that they need to work with business partners who can solve their problems by demonstrating true expertise in the solutions they are selling. To make sure our partners deliver on that promise, our program sets consistent global standards for competence while at the same time provides partners with the tools, resources and incentives they needed to deepen and strengthen their expertise on our solutions.“

    “Today’s global enterprise is looking for a cost-effective, simple-to-deploy security solution that will fight against the constantly evolving threat landscape while keeping the business productive,” said Andrew Clarke, director, EMEA strategic alliances & channel partnerships, One Identity.  “We architected the One Identity Partner Circle to offer our partners access to a full suite of solutions that cover each of the key identity and access management elements, effectively improving security and compliance while simultaneously creating an environment of user enablement for their customers.  This move helps to solidify the value of partners to our business and provides a basis to continuing to build and deepen our relationship with them, and more importantly, share on-going success.” 

    The One Identity Partner Circle welcomes partners that resell, architect, configure, implement, deploy and manage identity and access management solutions. In addition to a smooth onboarding process and a fast deal registration to speed up the sales process, One Identity partners enjoy a variety of strategic benefits, including:

    • A dedicated, unified program with a range of go-to-market models
    • Meaningful incentives for resellers, influencers and delivery partners
    • Technical tools and resources across the entire One Identity portfolio, including training, delivery enablement and sales support
    • Collaboration amongst One Identity team members and our IAM partners through a new "CONNECT” portal

     “EST Group is excited about the launch of the One Identity Partner Circle. We have been an enthusiastic proponent of the One Identity Solution and organization for many years,” said Tim Spires, president of EST Group.  “The One Identity organization has a strong product, dedicated support team, impressive installation base, customer-centric vision and now, a best in class partner program. We will leverage the One Identity Partner Circle’s training and certification programs, interactive portal, generous incentives and recognition of our team to continue the tremendous growth and customer satisfaction we are experiencing with the One Identity solutions.”

     "iC Consult views the launch of the Partner Circle program as an excellent move by One Identity to enable partners to deliver successful Identity and Access Management projects and to help customers to effectively master the challenges of modern IT.“ said Dr. Andreas Neumann, CEO of iC Consult. ”As trusted advisor to our customers and one of the leading integration partners with deep ties to the One Identity organisation and community, we look forward to actively participating in the program. New collaboration possibilities, rich training offerings and an attractive reward program will help us to continue to leverage our experience and relationship with One Identity, to grow our business and bring value to new and existing customers.“

    For more information, please visit One Identity Partner Circle.

    About One Identity

    One Identity, a Quest Software business, helps organizations get identity and access management (IAM) right.  With a unique combination of offerings including a portfolio of identity governance, access management and privileged management, and identity as a service that help organizations reach their full potential, unimpeded by security yet safeguarded against threats. One Identity has proven to be a company unequalled in its commitment to its customers’ long-term IAM success. More than 7,500 customers worldwide depend on One Identity solutions to manage more than 125 million identities, enhancing their agility and efficiency while securing access to their data -- wherever it might reside. For more information, visit http://www.oneidentity.com.

     

    Supporting Resources 

    • Click here to watch partner EST Group talk about opportunities with One Identity
    • Click here to hear Intragen discuss the benefits of partnership in One Identity
    • Click here to get more from Protiviti on their successes as a One Identity partner
    • Click here to view a variety of additional videos featuring One Identity partners and customers
    • 5 Apr 2017

    Quest Data Protection and KACE Business Gains Momentum as Customers Seek Modern Solutions for Hybrid Virtual Infrastructure Management and Endpoint Security

    • Surpasses milestone of securing more than seven million endpoints globally
    • Introduces New solution to ensure business applications are always on and protected across hybrid virtual infrastructure
    • Deep commitment to channel evidenced by 23-percent year-over-year growth in channel bookings for data protection business

    April 5, 2017 – Quest Software, a global systems management and security software provider, today announced strong industry momentum for its Data Protection and KACE business (DP | KACE). The company unveiled a new solution, Quest VROOM, which combines the business’s market-leading virtualization management and data protection software to empower IT and virtual administrators to proactively manage, monitor and protect data and applications across multi-hypervisor and hybrid virtual infrastructures.

    The new solution headlines a period of strong momentum for the Quest DP | KACE business. Validating the success of its data protection business and its renewed focus on the channel, Quest has seen a 23% year-over-year growth in global channel bookings for its data protection solutions. Additionally, as customers increasingly move workloads to the cloud, the business has seen 179% growth in Azure usage for its Rapid Recovery data protection solution in the past six months.

    Reinforcing the value of the Quest KACE solutions, more than seven million endpoints globally are now secured by Quest KACE products. Approximately 2.3 million endpoints have been configured for OS deployment using the KACE Systems Deployment Appliance, in the process assisting organizations with OS migrations and updates to corporate images and saving untold time for administrators. Likewise, KACE customers have created more than 33 million Service Desk tickets using the KACE Systems Management Appliance, in the process helping organizations streamline IT asset management, secure network-connected devices, and service end-user systems more efficiently.

    Together, these data points verify the value the Quest DP | KACE business delivers in helping customers better manage and protect their evolving hybrid IT environments.

    “As organizations deal with an increasingly complex mix of physical, virtual and cloud-based systems, the need to better manage, monitor, and protect from the data center all the way to the endpoint is paramount,” said Matt Vitale, Vice President of North American Sales, Data Protection and KACE. “Our robust portfolio of virtualization management, data protection and endpoint security solutions coupled with our commitment to our channel ecosystem ensures we are well positioned for success.”

    Supercharging Virtualization Management with Quest VROOM 

    Despite the growing complexity of today’s virtual environments, expectations are greater than ever for IT and virtual machine (VM) administrators to deliver high-performance applications with zero downtime, while also keeping expenses at a minimum. Quest VROOM addresses the increasing need for a solution that helps Hyper-V, VMware and cloud IT (Azure and AWS) admins meet these expectations by maximizing resources to accelerate the performance of an entire virtual infrastructure and optimize the application experience for end users, while proactively controlling license and hardware costs.

    Key features and capabilities of Quest VROOM include:

    • Improve user experience with end-to-end everything. Gain complete, uninterrupted visibility into VMware and Hyper-V environments with monitoring and management across the entire virtualization infrastructure stack. Organizations can protect and recover full systems, applications and data across physical, virtual and cloud deployments.

     

    • Cut costs with capacity and resource management. Easily monitor and assess current workload capacity, identify shortfalls, analyze alternative scenarios, and plan for data center growth or additional virtualized workloads. Safely deploy additional virtual machines (VMs) by identifying available slots. Forecast exhaustion of resources in VMs and estimate purchasing requirements by modelling hardware changes.

     

    • Reduce risk with near-zero Recovery Time Objectives and aggressive Recovery Point Objectives. Achieve easy, scalable protection for growing virtual environments by protecting VMware and Hyper-V VMs without disrupting applications and users. The “Rapid Snap for Virtual and Applications” feature allows administrators to take incremental-forever snapshots that capture an entire application and its relevant state, as often as every five minutes, for complete application and system recovery with near-zero RTOs and aggressive RPOs.

     

    Strong Commitment to Channel

    The Quest DP | KACE business has seen a 23% year-over-year growth in channel bookings for its data protection solutions. Channel partners are, and will continue to play, a crucial role in helping the data protection and KACE business quickly deliver solutions to market that will help IT and VM administrators manage their growing hybrid infrastructures. The Quest Partner Circle program is a flexible, multi-level program that enables partners to drive profitability and increase capability, all while keeping it simple to do business together.

     

    Pricing and Availability

     

    About Quest

    Quest helps solve the complex technology and security problems that stand in the way of organizations’ ability to always be ready for what’s next. With Quest solutions, companies of all sizes can reduce the time and money spent on IT administration and security, so they have more time to focus on and invest in business innovation. Quest has more than 100,000 customers worldwide across its portfolio of software solutions spanning database management, data protection, endpoint systems management, identity and access management, and Microsoft platform management. For more information, visit www.quest.com.

     

    Media Contacts:

    Scott Desiere

    scott.desiere@quest.com

    +1 (619) 952-3758

     

    Ali Mapplethorpe

    ali@highwirepr.com

    +1 (413) 222-3287

    • 3 Apr 2017

    Newly Focused One Identity Finishes Record Year of Helping Organizations Get Identity and Access Management Right

    • Achieves new milestones in 2016, approaching close to a quarter billion dollars in bookings, increasing 17-percent year-over-year and realizing license growth at three times the market rate
    • Marks thirteenth consecutive year of profitability and records positive bookings growth in four of the last five years
    • Strong 29-percent year-over-year growth in partner-driven revenue spurs plans for new global partner program

     

    ALISO VIEJO, Calif. – Apr. 3, 2017 – One Identity, a proven leader in helping organizations get identity and access management (IAM) right, today announced a series of corporate milestones and record achievements, headlined by recognizing nearly a quarter billion dollars in bookings during the recently concluded fiscal year. A newly focused business operating within Quest Software, One Identity’s phenomenal growth is due to the increased reliance of customers and partners on the company’s continued commitment to customer success and solution innovation.

    Having recently divested from Dell, and now operating within Quest Software, One Identity has improved business agility to better achieve customer outcomes, resulting in a strong financial finish to FY17, which ended Jan 31. In its newly published Magic Quadrant for Identity Governance and Administration[1], Gartner positioned One Identity in the “Challengers” quadrant.

    “Year after year, the One Identity team continues to sharpen its focus on customer success. We continue to earn our customers’ trust, as One Identity is the only vendor committed to delivering a complete portfolio of reliable governance, privileged management, access management and identity as a service solutions that help them get IAM right,” said John Milburn, president and general manager of One Identity. “Our customers repeatedly cite our modular portfolio that enables them to start anywhere without having to install a monolithic infrastructure or work with multiple vendors, our focus on their success and the business-centric nature of IAM done through One Identity.”

    One Identity achieved success across several areas:

    Strong Operational Growth

    • In 2016, One Identity achieved license growth at three times the market rate and marked its nearly 13th consecutive year of profitability.
    • Nearly 1,500 companies purchased One Identity solutions during the year, totaling over 7,500 organizations working with the company to secure their enterprises.
    • The One Identity team surpassed 700 employees working out of offices in 12 countries.

     

    Commitment to Customer Success

    • Based on 846 surveys completed during 2017, One Identity customers reported “Overall Satisfaction on Support Experience” at 94-percent, and in the same timeframe, One Identity Support returned a Net Promoter Score of 75-percent, both numbers well above industry averages. 
    • Members of the newly created One Identity Global Customer Advisory Board met regularly to highlight emerging needs, directly influencing company product direction.
    • In October 2016, more than 75 partners and customers attended the inaugural One Identity user conference in New Orleans.

     

    Partner Program Leverages Flexibility of One Identity Solutions

    • Revenue from partner-led customer wins increased 29-percent year-over-year.
    • Newly focused partner program planned to launch in Q2 introduces program enhancements including new portal, simplified deal registration, certifications, incentives and product rebates.
    • Global partner wins were seen across key verticals such as federal and state governments, higher education, finance and other fortune 500 enterprises.
    • EMEA partner forum in November attended by more than 100 partners.

     

    Validation for Product Innovation and Vision

    • One Identity earned a strong endorsement from well-regarded industry analyst Martin Kuppinger: “The new company structure provides a greater level of independence to the One Identity business, allowing One Identity to concentrate on its target customers. One Identity has a defined and well thought-out growth strategy.”[2]
    • Forrester Research positioned the company as a Leader in the Forrester Wave™ for Identity Management and Governance[3].
    • One Identity Introduced new product enhancements aligned to the digital transformation needs of enterprises, such as One Identity Connect for Cloud to govern identities in cloud applications.

     

    “We spent 2016 refining the portfolio to help organizations continue to get IAM right as they move securely through their digital transformations,” said Jackson Shaw, senior director of product management at One Identity. “We believe our enterprise customers will continue down this path, and we intend to support them every step of the way, particularly as they move to the cloud. Our first step in this direction was the introduction of One Identity Connect for Cloud in 2016 that extends an organization’s governance program to cloud applications with unparalleled speed. We will be further extending our offerings and our team with plans to add 50 developers to support both hybrid and pure-play cloud deployments in 2017.”

    “When we looked at One Identity as part of the acquisition of technology from Dell, we knew we had found a true crown jewel,” said Jeff Hawn, CEO of Quest Software. “This team has made it a habit of enabling customer success. As the One Identity team starts its next fiscal year, they do so with an incredible momentum and proven track record of financial and customer success and a portfolio unequaled in the market to solve their customers’ toughest security and IAM challenges.”

    Gartner Disclaimer

    Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

     

    About One Identity

    One Identity, a Quest Software business, helps organizations get identity and access management (IAM) right.  With a unique combination of offerings including a portfolio of identity governance, access management and privileged management, and identity as a service that help organizations reach their full potential, unimpeded by security yet safeguarded against threats. One Identity has proven to be a company unequalled in its commitment to its customers’ long-term IAM success. More than 7,500 customers worldwide depend on One Identity solutions to manage more than 125 million identities, enhancing their agility and efficiency while securing access to their data -- wherever it might reside. For more information, visit http://www.oneidentity.com.

     

    Supporting Resources

    • Download Gartner 2017 Magic Quadrant for Identity Governance and Administration
    • Download Forrester Wave: Identity Management and Governance, Q2 2016
    • Download KuppingerCole One Identity Impact Report, October 2016

     

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    [1] Gartner Magic Quadrant for Identity Governance and Administration, Felix Gaehtgens, Perry Carpenter, Brian Iverson, Kevin Kampman, 22 February 2017.

    [2] KuppingerCole Whitepaper, One Identity Market Impact Report, October 2016

    [3] The Forrester Wave: Identity Management and Governance, Q2 2016

    • 28 Mar 2017

    Quest Builds Momentum as Customers Move Aggressively to Open-Source and Hybrid Database Environments

    • Database management business grows 10% post-Dell divestiture  
    • New partnership expands focus into Enterprise Postgres market
    • Popular Toad World community surpasses 550,000-member milestone
    • New products reinforce commitment to innovation and open source-based database market

     

    March 28, 2017 – Quest Software, a global systems management and security software provider, today announced strong momentum for its growing database management business. An industry leading provider of solutions that help organizations better manage both traditional and emerging database platforms, including Toad for Oracle, SharePlex, Foglight Database and Spotlight Enterprise, Quest saw its database management business grow total bookings 10% YOY in Q4 FY17, the first quarter following its divestiture from Dell.

    Much of that growth is attributable to the business’s increased support for open-source database platforms such as Postgres and MySQL. To further that support and continue its business momentum, Quest has announced a broad new partnership with EnterpriseDB® to extend its industry-leading database management capabilities to the EDB Postgres™ Platform’s growing user base. Additionally, Quest’s popular Toad World community has surpassed the 550,000 member mark. The company continues to push the innovation envelope by delivering products to market that help developers and administrators better manage, monitor and protect databases in emerging hybrid cloud environments.

    “Businesses are increasingly looking to cut costs while effectively managing the multi-database environments that power applications and support business expansion,” said Greg Davoll, Executive Director, Product Management and Marketing for Quest database management solutions. “Quest has a long, successful track record in helping database professionals better manage, monitor, and replicate a broad range of database platforms, both on-premises and in the cloud. Our commitment to our Toad World community, combined with our focus on delivering new products for open-source database platforms such as Postgres and MySQL, ensures our customers have the tools necessary to be successful today and beyond.”

     

    Partnering to Support Emerging Database Platforms

    To extend database management capabilities for broader platform reach, Quest is partnering with EnterpriseDB to support users of the increasingly popular EDB Postgres platform. The partnership underscores a growing industry trend of organizations using multiple database platforms. According to a recent Quest survey, while SQL Server and Oracle continue to lead the overall database landscape, a growing number of database professionals anticipate having to learn and work with a broader set of database platforms within the next year. Postgres in particular is building strong momentum. According to the survey, 22 percent of database professionals are either already using EDB Postgres now or anticipate using it by the end of the year. Quest’s partnership with EnterpriseDB ensures developers and administrators can easily manage, monitor and protect data in the open source-based EDB Postgres platform.

    "Our customers are deploying a broader set of database platforms across the organization, including EDB Postgres, and it’s critical they have the right complementary technologies giving them complete visibility and effective management for all their data management solutions,” said Lenley Hensarling, Senior Vice President, Product Management and Strategy, EnterpriseDB. “Quest is a perfect technology partner for us, as their database management tools ensure our customers can seamlessly manage and monitor databases in their portfolio including the EDB Postgres Platform, and scale to support future business needs.”

     

    Commitment to Toad World Community

    Already one of the de facto community sites for developers to engage and learn about best practices and tools for managing database platforms both on-premises and in the cloud, Toad World has surpassed the 550,000-member mark and now drives over 20,000 free tools downloads per month. New to Toad World is a PostgreSQL community section, sponsored by EnterpriseDB, where developers and administrators can join the discussion and learn the newest tips and tools for managing Postgres. Members also gain direct access to Postgres-generated content.

     

    Dedicated to Product Innovation

    Reinforcing its commitment to helping database administrators manage mission-critical applications in today’s emerging hybrid environment, Quest today announced the newest release of SharePlex that allows administrators to replicate data from Oracle databases on-premises to AWS (EC2 and RDS) and Azure cloud platforms. Previously announced, SharePlex is also certified by EnterpriseDB for its replication from Oracle to the EDB Postgres platform, enabling customers to replicate and migrate important data to their new Postgres platform applications. Also available today is the new release of Foglight Database that delivers on-premise monitoring and advanced diagnostics for database performance monitoring of MySQL and Postgres platforms. With this new release, database administrators can quickly discover and react to a myriad of database issues which could impact business critical applications.

     

    Pricing and Availability

    SharePlex v8.6.6 is available now. For more information go here.

    Foglight for MySQL is available now. For more information go here.

    Foglight for Postgres is available now. For more information go here.

    EDB Postgres is available now. For more information go here.

    Join the Toad World community by registering here.

     

    About Quest

    Quest helps solve the complex technology and security problems that stand in the way of organizations’ ability to always be ready for what’s next. With Quest solutions, companies of all sizes can reduce the time and money spent on IT administration and security, so they have more time to focus on and invest in business innovation. Quest has more than 100,000 customers worldwide across its portfolio of software solutions spanning information management, data protection, endpoint systems management, identity and access management, and Microsoft platform management. For more information, visit www.quest.com.

     

    ###

    Media contacts:

    Scott Desiere

    Scott.Desiere@quest.com

    +1 (619) 952-3758

    • 20 Feb 2017

    Quest Software Wins 2017 Impartner Accelerator Award

    Recognized for Quality and Speed of Deployment for Quest Partner Circle Online Portal

    February 20, 2017 – Quest Software, a global systems management and security software provider, today announced it was named a winner of Impartner’s 2017 Accelerator Awards. The Accelerator Awards, distributed by Partner Relationship Management (PRM) leader Impartner, recognize companies that have raised the bar on indirect sales and partner relationship excellence. Quest won the Route 66 Award for its rapid implementation of Impartner's PRM solution and ability to accelerate ROI by more than 50 percent. Six Accelerator Award winners, among the 80 companies in attendance, were announced at the second annual ImpartnerCON, held earlier this month in Salt Lake City.

    The new Quest Partner Circle, launched in November 2016 and supported by Impartner, is a simple, flexible, multi-level program that offers partners the chance to turn dedication and experience into potential profit. It supports and rewards organizations that architect, integrate, implement, deploy and operate the systems that enable mutual customers to stay competitive. The Quest Partner Circle Program delivers programs to drive profitability and increase capability, all while maintaining ease of doing business together.

    “Quest sets its expectations extremely high when it comes to supporting our partner community,” said Todd Werner, Global Channel Programs & Operations Director, Quest. “Impartner is a highly valued vendor in supporting our partner portal and we are thrilled to see our efforts validated with the 2017 Accelerator award recognition.”

    This fast to market project resulted in a deployment in 66 days, which is a new record for a custom Impartner deployment with a new customer. Quest will keep expectations high in the value the Quest Partner Circle delivers to its partner ecosystem, and will continue to deliver the best-in-class tools in the fastest and most efficient way possible.

    “Quest Software exemplifies how quickly even a major corporation can have Impartner’s Partner Relationship Management technology up and running and accelerate the performance of their channel operations,” said Brad Pace, Impartner VP of customer success. “Their team was united, flawless and efficient in their execution and we couldn’t be more excited to recognize them for the speed and sleekness of their PRM implementation.”

     

    About Impartner

    Impartner delivers one of the industry's most advanced SaaS-based Partner Relationship Management solutions, helping companies worldwide manage their partner relationships and accelerate revenue and profitability through indirect sales channels. Impartner PRM is the industry's most award winning PRM technology and one of the industry's only turnkey solutions that can deploy a world-class Partner Portal in as few as 30 days, using the company's highly engineered, three-step Velocity™ onboarding process. For more information on Impartner, which is based in Utah's tech hotbed, the Silicon Slopes, visit www.impartner.com, or in the United States call +1 801 501 7000, for EMEA general call +33 1 40 90 31 20, for London call +44 0 20 3283 4465, and for LATAM call +1 954 364 7883.

     

    About Quest

    Quest helps solve the complex technology and security problems that stand in the way of organizations’ ability to always be ready for what’s next. With Quest solutions, companies of all sizes can reduce the time and money spent on IT administration and security, so they have more time to focus on and invest in business innovation. Quest has more than 100,000 customers worldwide across its portfolio of software solutions spanning database management, data protection, endpoint systems management, identity and access management, and Microsoft platform management. For more information, visit www.quest.com.

     

    Media contacts:

    Scott Desiere

    Scott.desiere@quest.com

    +1 (619) 952-3758

    • 6 Feb 2017

    One Identity Extends Top-Rated Active Roles Solution to Azure Active Directory Driving Essential Efficiency and Security into Hybrid Environments

    • New Active Roles release conquers the biggest challenges organizations face in securing and managing on-premises and cloud-based Active Directory environments
    • Single console extends market-leading capabilities of Active Roles, enabling granular security and streamlined administration for Microsoft cloud infrastructure and productivity applications, including Office 365
    • Organizations slash administration time and reduce risk by breaking free of costly manual processes and limited native management tools across both environments

     

    ALISO VIEJO, Calif. – Feb. 6, 2017 – One Identity, a recognized leader in identity and access management, today announced a new Active Roles version that extends best-in-class features to conquer the security and management challenges organizations face as they grapple with the complexities of hybrid Active Directory (AD) environments. With thousands of users already leveraging Active Roles to manage on-premises Active Directory, Active Roles 7.1 delivers a single management console, purpose-built to help organizations overcome the time-consuming burden and functional gaps often presented by disparate and limited native tools for the hybrid AD/Azure Active Directory environment.

     Currently, nearly 90 percent of organizations worldwide rely on Microsoft’s Active Directory to authenticate and authorize users on their networks, translating into 500 million organizations, globally.[1] Yet while Microsoft’s launch of the cloud-based Azure Active Directory (AAD) has fueled steady growth in enterprise cloud adoption, many organizations face significant challenges in efficiently managing the security and administration of their quickly growing hybrid environments. Organizations require a solution that addresses these issues in on-premises, cloud-based and hybrid Active Directory ecosystems.

     “The steadily rising appetite for cloud-based productivity tools like Microsoft Office 365 and Exchange Online has driven quick adoption of Microsoft’s AAD - yet many adopting the cloud still, by necessity, have their feet firmly planted in on-premises environments, leading to vast inconsistencies in administrative processes and security execution,” said John Milburn, president and general manager of One Identity. “Coupled with the shortcomings of native and other third-party solutions, the rise of these hybrid AD/AAD environments has led to millions of enterprises struggling with dangerous gaps in security and crippling inefficiencies. With our release of Active Roles 7.1, One Identity now empowers organizations with precise, unified and consistent administration and security for both AD and AAD from a single point of management, enabling enterprises to embrace cloud adoption without sacrificing security.”

     [1] “Cloud Identity Authentication Battle Heats Up,” Redmond Magazine, https://redmondmag.com/Articles/2015/10/01/Identity-Clash.aspx 

     

    A Single Source of Security, Automation and Management

    Offering a unified, single product for management of hybrid AD environments, Active Roles 7.1 extends the existing robust capabilities of Active Roles, currently used by thousands of enterprises worldwide, to AAD in a hybrid environment. Key new features of this version include:

     Admin delegation: Fills the glaring gap caused by the lack of privileged account management in native AD and AAD management tools and eliminates risk by granting AD and AAD admins only the rights necessary to fulfill their jobs.

    • Provisioning automation: Ensures the consistency of all provisioning/de-provisioning tasks (including group memberships) across both on-premises AD and AAD (and all associated applications such as Exchange, Exchange Online, Office 365, SharePoint, SharePoint Online, etc.) through available templated workflows, eliminating error-prone redundancies, inefficiencies and incidents of human error.
    • Comprehensive auditing: Facilitates compliance with audit trails of administrative rights and all activities performed with those rights across on-premises AD and AAD in the hybrid environment.

     Bridging a Critical Gap in the Market

     “Active Directory is a staple in any organization, and with the increase in adoption of Azure Active Directory, as well as a targeted focus on digital transformation, we’re seeing a concentrated effort around preparing an environment for migration and effectively administering the hybrid environment going forward. As such, a single console that serves as the epicenter of control and security for AD and AAD is necessary,” said Tim Eichmann, head of infrastructure and cloud services at Core Technology Systems, Ltd. “Time and again, One Identity continues to be a trusted partner, and Active Roles proves itself as a critical tool in providing us with the solutions needed to better manage and secure our customer organizations’ infrastructure.”

     Availability

     One Identity Active Roles 7.1 is available immediately worldwide.

     About One Identity

     One Identity, a business operating under Quest Software, helps organizations solve their identity and access management (IAM) challenges by offering a comprehensive portfolio comprised of future-ready, business-centric, modular and integrated solutions that deliver superior identity governance, access management, privileged management and identity as a service. More than 7,500 customers worldwide depend on One Identity solutions to manage more than 125 million identities, enhancing their agility and efficiency while securing access to their data—wherever it might reside. For more information, visit http://www.oneidentity.com.

     Supporting Resources

    •  Download here our new eBook titled “Top 5 Challenges in Hybrid AD”
    • Register here for our upcoming webinar on “Understanding Security and Privileged Access in Azure Active Directory”

     

     Media contacts

    Jennifer Bernas, One Identity AR/PR

    858-886-6443; Jennifer.bernas@quest.com

     

    Nina Korfias, Highwire PR

    617-922-3077; oneidentity@highwirepr.com

    • 31 Jan 2017

    Statistica Launches New Edge Solution and Partner Program to Simplify Delivery of Analytics to IoT Edge Devices

    • New offering leverages over 30-year history in predictive analytics and machine learning to help organizations easily package and distribute analytic workflows to any edge device
    • Simplified packaging and pricing model streamlines licensing and distribution
    • New partner program enables IoT innovators to leverage edge analytics to enhance offerings for customers 

    January 31, 2017 – Statistica, a Quest Software business and award-winning provider of leading advanced analytics solutions, today announced the availability of Statistica Edge and the launch of its new IoT partner program. Designed to help organizations make informed business decisions in today’s IoT ecosystem, the new Statistica Edge offering enables edge analytics by delivering workflows to any edge device or gateway. Statistica Edge allows organizations to move beyond scoring to deploy advanced analytics and data prep workflows with conditional logic to edge devices and gateways.

    In addition, coinciding with the launch of its new edge offering, Statistica is launching a new IoT partner program that addresses the industry’s lack of end-to-end single-vendor solutions that are available to help companies successfully manage their IoT initiatives. By joining the Statistica partner program, IoT technology providers can leverage the power of advanced analytics to help their customers make timely and informed decisions and foster innovation in the IoT era.

    “With Statistica Edge, we’ve made it dramatically easier for organizations to take advantage of the transformative power of advanced analytics, and do so within the ever-expanding framework of their IoT infrastructures,” said Shawn Rogers, Director of Global Marketing and Channels. “This new offering, combined with a new and enhanced IoT partner program that’s making advanced analytics available to more organizations than ever before, is yet another example of Statistica’s continued leadership in making the promise of edge analytics a reality.”

    Advanced analytics continues to gain traction as a primary vehicle through which organizations drive innovation, predict customer behavior, and optimize business and manufacturing processes. According to numerous leading analyst firms, predictive analytics and machine learning are often transformational capabilities for businesses across all industries, and more organizations are proactively seeking to drive analytics to the edge of their networks.

    As more edge devices are brought into the network in today’s IoT-driven era, the ability to run analytic workflows directly at the edge of the network where data is created is paramount. This not only eliminates the effort and expense required to stream massive amounts of IoT data to a central analytic repository, but it allows for immediate action to be taken at the point of impact in response to data insights.

    Insights at the speed of business

    Built on Statistica’s Native Distributed Analytics Architecture, Statistica Edge gives users the ability to distribute data preparation and analytic workflows to any edge device. Leveraging a Rules Builder node that can be deployed directly on a gateway or edge device, Statistica Edge enables users to perform data prep tasks, execute models, and make conditional model execution and decisions directly where the data lives. This powerful set of capabilities eliminates the laborious and time-consuming process of moving data back to a central repository, and enables customers to obtain and respond to insights at the speed of business.

    New partner program takes flight

    When it comes to IoT, no one vendor has a complete solution, so organizations are left needing to use multiple vendors for IoT projects. The Statistica partner program changes that by bringing its powerful advanced analytics capabilities together with transformative IoT technology from leading industry innovators. To date, fourteen new companies have joined the Statistica partner program to help organizations leverage analytics capabilities in today’s IoT era, including Aerohive Networks, Inc., Bright Wolf, Dell Boomi, Dell IoT, Exara, Friendly Technologies, New Era Electronics, PaxAdvisory, Sanmina, Striim, Trace3, Vantiq and VoltDB.

    Pricing and Availability

    The Statistica Edge is available now and is offered as a subscription-based model. To learn more about the Statistica IoT Partner program, visit us online.

    About Statistica

    Statistica, a Quest Software business, delivers advanced analytics, big data and IoT solutions to provide endless possibilities to innovate your enterprise. Whether it’s uncovering the genetic basis of a disease, reducing hospital readmissions, mitigating financial risk, or ensuring procedural validation, Statistica enables organizations to transform in new and exciting ways. By embedding analytics everywhere and empowering a wider community of citizen data scientists, businesses can accelerate innovation, improve customer experiences, and streamline their enterprise for the future.

    • 29 Nov 2016

    One Identity Breaks Down Barriers to Digital Transformation by Governing Identities in the Cloud

    • New One Identity Connect for Cloud extends governance and compliance reporting for cloud, hybrid and on-premise applications
    • First in the industry to embrace SCIM to quickly and easily bridge on-premise and cloud identities
    • Leverages industry-leading Boomi integration platform-as-a-service to extend the governance power of One Identity Manager to hundreds of leading cloud applications

       

       

      LAS VEGAS – Nov. 29, 2016 – One Identity, a recognized leader in identity and access management, today announced One Identity Connect for Cloud to govern identities in cloud applications. The new offering removes a significant inhibitor to digital transformation, as organizations can now rapidly extend identity governance, access controls, compliance reporting and provisioning/de-provisioning to popular cloud-based apps including Salesforce, ServiceNow, Box.net, Dropbox, Concur and Amazon AWS and hundreds more.

      One Identity Connect for Cloud extends the capabilities of One Identity Manager to cloud applications, representing a major IAM milestone. The offering is the first in the industry to embrace the System for Cross-domain Identity Management (SCIM) as the common interface between on-premise and SaaS applications, enabling One Identity developers to address the identity access management (IAM) needs of multiple cloud applications from a single SCIM interface.

      The new SCIM support in Identity Manager uses Dell Boomi (Boomi) technology, an integration platform-as-a-service (iPaaS) offering that enables cloud applications to talk directly to One Identity Manager for complete identity management of cloud-based applications in a traditionally difficult to address hybrid environment. In contrast to competitors offerings—which require custom connectors developed for each cloud application, each time—Connect for Cloud provides one interface, eliminating time-consuming custom coding and one-off connections to onboard hundreds of cloud applications today, and many more in the coming months.

      One Identity’s enthusiastic embrace of the Boomi platform demonstrates our ability to remove integration as a pain point for our clients, enabling our customers with hybrid environments to rapidly and seamlessly manage cloud applications. With One Identity and Boomi, holistic and comprehensive IAM is finally within reach,” said Chris McNabb, CEO of Dell Boomi. “More and more cloud application providers and enterprise teams are embracing Boomi to enjoy rapid time to value as a result of drastically reduced implementation times and substantial cost savings over traditional integration.”

       Enabling Digital Transformation

      A 2016 survey of global businesses found that 97 percent of respondents are investing in digital technologies to transform their businesses, yet only 18 percent reported that security has been involved in these initiatives, most likely because security slows them down. Given that cloud applications are a major component of any digital journey, Connect for Cloud mitigates ad-hoc security issues related to their use and enables their quicker and more complete adoption. Organizations can manage identity governance for on-premise, hybrid and cloud deployments from a single interface and with a single set of policies, rules, workflows, and identities, granting full visibility into users, rights, data and applications regardless of where they reside.

      “One Identity Connect for Cloud is lean for developers, seamlessly integrated for security pros, and easily managed by all—it’s a major advancement for cloud-based IAM that delivers what is needed to secure identities in the cloud,” said Jackson Shaw, senior director, product management at One Identity. “This new solution is just another example of how One Identity is driving innovation that removes legacy security barriers and empowers the business to move forward at full speed.”

      One Identity Connect for Cloud will be on display and available for product demos during the 2016 Gartner Identity and Access Management Summit, taking place Nov. 29 to Dec. 1 in Las Vegas. In addition, One Identity’s Jackson Shaw leads a panel discussing customer use of identity and access management solutions, “When IAM Gets Out of the Way, Great Things Happen,” on Nov. 29 at 10:45 a.m. PT.

       Availability

       One Identity Connect for Cloud is available immediately worldwide for One Identity Manager 7.1 customers.

       

      About One Identity

      One Identity, a business operating under Quest Software, helps organizations solve their identity and access management (IAM) challenges by offering a comprehensive portfolio comprised of future-ready, business-centric, modular and integrated solutions that deliver superior identity governance, access management, privileged management and identity as a service. More than 7,500 customers worldwide depend on One Identity solutions to manage more than 125 million identities, enhancing their agility and efficiency while securing access to their data—wherever it might reside. For more information, visit http://www.oneidentity.com.

       

      Media contacts

      Jennifer Bernas

      One Identity AR/PR

      858-886-6443

      Jennifer.bernas@quest.com

       

      Nina Korfias

      Highwire PR

      617-922-3077

      oneidentity@highwirepr.com

       

    • 1 Nov 2016

    Quest Launches as an Independent Software Company Backed by Francisco Partners and Elliott Management

    November 1, 2016: Francisco Partners, a leading technology-focused private equity firm, and Elliott Management Corporation today announced the completion of the Dell Software Group acquisition and the relaunch of Quest as a new standalone company. A globally recognized software brand with a nearly 30-year heritage, Quest will focus on expanding its IT and cloud management portfolio solutions to include SaaS solutions for the cloud era. Coupled with Quest’s systems and security management software expertise and market leadership, the company will continue to invest in developing the software solutions, both on-premises and SaaS, that empower its 100,000 customers worldwide to drive their business growth. Quest will continue its leadership with an unrelenting focus on innovation, community and customer success.

    “Along with our partners at Elliott Management, we’re excited to officially relaunch Quest today as a standalone software company,” said Dipanjan “DJ” Deb, chief executive officer, Francisco Partners. “Quest has a long and successful software heritage, and a fiercely loyal community of employees, customers, and partners. We look forward to this new chapter for Quest and are confident the team will continue innovating on behalf of customers, while driving profitable growth for the company.”

    The constantly evolving security, IT and cloud management landscape increases the demands on today’s IT professionals to build more robust, more secure and more nimble IT infrastructures. Quest’s solutions reduce the time, effort and ultimately money spent on IT administration and development and open opportunities for increased focus and investment on business innovation.

    The Quest solutions address critical areas of security, IT and cloud management such as database management, data protection, endpoint systems management, identity and access management, and Microsoft platform management. As a result, customers are empowered to secure the infrastructure, automate complex processes, optimize application experiences, and enable data-driven decision-making, all while modernizing for the cloud.

    Quest will take a fresh look at opportunities to best serve customers across diverse product solution areas by expanding its routes to market across the business. This includes working closely with channel partners across all areas of the portfolio, as well as enabling a global ecosystem of system integrators to assist in deploying Quest solutions like those from the identity and access management and Microsoft platform management portfolios. This will provide customers a choice to work either directly with Quest or with a trusted partner of their choosing. The company is committed to making it simple for customers and partners to work with Quest and to continue delivering quality products and exceptional support and services.

    Quest is led by chairman and chief executive officer Jeff Hawn, who brings more than 15 years of experience as a software company executive. Previously, Hawn was chairman and CEO of Vertafore, a software provider for the insurance industry, and prior to that was chairman and CEO of the Attachmate Group, a provider of identity and infrastructure enterprise software.

    “As companies continue to embrace business transformation, particularly through adopting cloud-centric technology models, they need a trusted partner through this critical journey,” said Hawn. “In relaunching Quest, our products will be purpose-built and backed by a level of support and services that will help our customers and partners succeed. We’ll take the best of what made Quest a market maker for the past 30 years and infuse a renewed focus on security and cloud.”

    “The Quest business structure gives the One Identity group the flexibility they need to successfully compete in the IAM market,” said Martin Kuppinger, CEO of KuppingerCole, a leading analyst firm for identity and access management. “All teams, from product development to sales and services, are now fully focused on their core business. In the new setting, we see a strong opportunity for One Identity to grow faster and with greater agility.”

    Quest today counts more than 100,000 customers worldwide, and boasts a portfolio full of more than 100 innovative, market-leading solutions, including:

    • One Identity, offering a portfolio of modular and integrated, award-winning solutions for identity governance, privileged management, access management and identity as a service
    • Toad, the industry’s premier tool for database professionals, Spotlight, which provides unmatched monitoring, diagnosis and SQL Server optimization, and SharePlex, a leading database replication and near real-time data integration solution
    • Migration Manager, Recovery Manager for Active Directory, Change Auditor and a number of other award-winning solutions which help customers migrate, manage and secure data across Microsoft platforms
    • Foglight performance monitoring solutions, which maximize the performance and availability of applications and databases while simplifying management
    • KACE endpoint systems management appliances, which enable customers to provision, manage, secure, and service all network-connected devices
    • Statistica, an award-winning advanced and predictive analytics software platform
    • Rapid Recovery, which enables customers to protect systems, applications and data across physical, virtual and cloud environment

    About Quest

    Quest helps solve the complex technology and security problems that stand in the way of organizations’ ability to always be ready for what’s next. With Quest solutions, companies of all sizes can reduce the time and money spent on IT administration and security, so they have more time to focus on and invest in business innovation. Quest has more than 100,000 customers worldwide across its portfolio of software solutions spanning database management, data protection, endpoint systems management, identity and access management, and Microsoft platform management. For more information, visit www.quest.com.

    About Francisco Partners

    Francisco Partners is a leading global private equity firm, which specializes in investments in technology and technology-enabled services businesses. Since its launch over 15 years ago, Francisco Partners has raised approximately $10 billion in capital and invested in more than 150 technology companies, making it one of the most active and longstanding investors in the technology industry. The firm invests in transaction values ranging from $50 million to over $2 billion, where the firm's deep sectoral knowledge and operational expertise can help companies realize their full potential.

     

    About Elliott Management

    Elliott Management Corporation manages two multi-strategy hedge funds which combined have approximately $29 billion of assets under management. Its flagship fund, Elliott Associates, L.P., was founded in 1977 making it one of the oldest hedge funds under continuous management. The Elliott funds’ investors include pension plans, sovereign wealth funds, endowments, foundations, funds-of funds, high net worth individuals and families, and employees of the firm. This investment is being led out of Evergreen Coast Capital, Elliott’s Menlo Park affiliate, which focuses on technology investing.

    ###

    • 19 Jul 2016

    Dell Survey Reveals Security Teams Can Better Enable Digital Transformation Initiatives if Engaged Early in Business Planning

    July 19, 2016: Dell today announced results of a global Digital Transformation Security Survey that shows digital transformation is a fast-growing reality in business. Results reveal that security often is seen as a barrier to digital transformation, therefore brought into the process too late to make a meaningful impact. However, respondents recognized that security teams can serve as enablers in helping the business adopt digital technologies when included early in the planning process. Ninety-seven percent of respondents say they are investing in digital technologies including mobile, cloud applications, cloud infrastructures and IoT. While only 18 percent say security has been involved in all of their digital transformation initiatives, 85 percent say that if security teams are included earlier in the project ‒ and many admit they currently are not ‒ security can better enable those initiatives.

    Most organizations worldwide are in the process of a digital transformation, yet many don’t realize the extent to which their own business is digitally transforming. While 89 percent of all survey respondents recognize digital transformation is happening in their industry, only 50 percent believe it’s happening in their organization. Only 27 percent actually describe their company as “in the middle of a digital transformation.” However, 72 percent express active projects in mobile, with 68 percent involved in cloud projects and 37 percent in IoT – the usual suspects in formal digital transformation projects.

    Ninety-six percent of survey respondents say securing digital technologies poses challenges including lack of resources, risk of a security breach, finding the right balance between security and employee productivity, and loss of control. Interestingly, survey results also showed that while 85 percent of respondents said business users always or sometimes view security teams as a barrier and leave them out of a digital transformation project, the same percentage recognize these teams actually could be digital transformation enablers if brought into the project at the right time.

    Additional key findings include:

    • Only 18 percent of respondents say security has been involved in all mobile, IoT, cloud and self-service initiatives
    • More than 3 in 4 (76 percent) of respondents believe security is brought in too late to digital transformation initiatives
    • 85 percent say business users avoid engaging with security teams out of concern that their initiatives might be blocked. Yet, almost 2 in 3 (63 percent) say those concerns are unfounded
    • More than 90 percent of respondents say the security team can better enable the business if given more resources

    The Right Security Strategies Enable Businesses to Advance Digital Maturity

    Security teams often have been perceived as barriers to the business’s seamless adoption of new technologies because keeping the business secure trumps the benefits of technologies that foster employee productivity. Today’s sophisticated, constantly morphing threat landscape makes it critical for organizations to evaluate their approach to security and ensure it spans not just the business, but also the devices accessing it and the practices used to enable that access. Below are tips and strategies to help organizations change the perception of security teams from ‘stumbling blocks’ to enablers of digital transformation:

      • Adopt a mindset of enablement and rapid time-to-value over customization. As a new cloud application is brought into the business, work with the business to ensure the application meets the business requirements, and can integrate with all the controlling factors in as close to a plug-and-play deployment as possible.
      • Identity management is a key building block for digital transformation and must be a business-enabler for the IT organization. Base identity and access decisions on a unified single definition of the truth (role, policy, workflow, authentication, authorization, etc.) so that every new system, user type, or access scenario doesn’t require reinventing the wheel.
      • Put the line-of-business in charge of as much as possible, and proactively manage and focus identity and access management efforts strategically so that security can be a catalyst and not an obstruction, while maintaining the protection it’s intended to deliver.

     

    In the survey, fielded by Dimensional Research, 631 IT decision-makers with responsibility for security responded to questions on the impact of digital transformation on security teams. The survey was conducted across the United States, United Kingdom, Germany, Australia, and the Nordic countries, as well as Belgium, the Netherlands and Luxembourg. Results revealed a significant level of adoption of key digital technologies, clear business drivers, and expected future growth and investment in digital transformation. Multiple business drivers were identified, with increased employee productivity and business growth topping the list, and respondents said investments in digital technologies will continue to grow in the coming year. IoT is expected to be the technology with the most new adoption in the future, with 55 percent reporting plans to adopt these technologies. Business drivers for adoption of digital technologies varied by region:

    • The United States and Benelux (Belgium, the Netherlands, Luxembourg) care more about business growth than other regions
    • Scandinavia ‒ followed by the UK ‒ cares more about increased employee productivity than other regions
    • Australia cares more about competitive pressure than other regions
    • Germany ‒ followed by Australia ‒ is most likely to bring in security teams for ALL digital transformation project
    • Benelux ‒ followed by Germany ‒ is most concerned that security teams are brought in too late in the process

    Supporting Quotes:

    IDC

    "Organizing for digital transformation is not merely picking 'the structure du jour' but instead matching structures to digital transformation goals and the characteristics of the existing organization."1

     

    John Milburn, vice president and general manager, One Identity Products

    “This survey produced some eye-opening results and reinforces what we’ve been hearing directly from our customers. Organizations face challenges securing their digital transformations and recognize that their current security measures are exposing the business to risk. Our goal is to provide our customers with solutions that address these needs. When done right, security can enable organizations to aggressively adopt new technologies and practices that can have a direct, positive impact on revenue, profits, employee productivity and the customer experience. Done right, security also helps CISOs open their own ‘Department of Yes,’ empowering them to deliver the strategic projects and innovative initiatives that drive businesses forward.”

     

    1 “Organizing for Digital Transformation: Emerging Structures and Approaches,” by Marc Strohlein, February, 2016

     

    About Dell

    Dell Inc. listens to customers and delivers innovative technology and services that give them the power to do more. For more information, visit www.dell.com.

     

    ###

    • 20 Jun 2016

    Francisco Partners and Elliott Management to Acquire the Dell Software Group

    June 20, 2016: Francisco Partners, a leading technology-focused private equity firm, Elliott Management Corporation, and Dell today announced they have signed a definitive agreement for Francisco Partners and Elliott to acquire the Dell Software Group. The agreement bolsters Francisco Partners and Elliott Management’s technology portfolios with the addition of Dell Software’s diverse combination of security, systems and information management, and data analytics solutions.

    "Quest Software and SonicWALL provide mission-critical software to a large and loyal base of over 180,000 customers, and we see significant opportunity to build upon the company’s impressive technology and product portfolio."

    “We founded our firm in 1999 to pursue divisional carve outs in the technology sector and today’s agreement continues that vision,” said Dipanjan “DJ” Deb, Francisco Partners’ Chief Executive Officer. “Quest Software and SonicWALL provide mission-critical software to a large and loyal base of over 180,000 customers, and we see significant opportunity to build upon the company’s impressive technology and product portfolio. We are excited to be partnering with Elliott Management and want to thank Silver Lake Partners and Dell for their continued partnership.”

    “Elliott has been a long-term investor in the technology space and today’s announcement continues our progress,” said Jesse Cohn, Senior Portfolio Manager at Elliott Management. “This acquisition represents a significant deal by Evergreen Coast Capital, Elliott’s recently established Menlo Park affiliate. We look forward to working with Francisco Partners to create significant value at these companies.”

    “Francisco Partners and Elliott Management’s deep passion for technology and proven track records in nurturing and building software businesses will enable Dell Software’s loyal base of employees to continue delivering innovation,” said Tom Sweet, senior vice president and chief financial officer, Dell. “We look forward to continuing to work closely with the Francisco Partners and Elliott Management teams to further enhance the already great relationships Dell Software has with its customers and partners.”

    Dell Software’s comprehensive portfolio of solutions span a number of areas critical to the modern business and IT management landscape, including advanced analytics, database management, data protection, endpoint systems management, identity and access management, Microsoft platform management, network security, and performance monitoring. With Dell Software solutions, organizations of all sizes can better secure, manage, monitor, protect, and analyze information and infrastructure in order to help fuel innovation and drive their businesses forward.

    "We see tremendous growth opportunity for these businesses," said Brian Decker, head of security investing at Francisco Partners. "Network security and identity and access management are increasingly strategic imperatives for enterprises and we are thrilled to support the continued product innovation of Quest Software and SonicWALL in these areas."

    "We are proud to partner with Francisco Partners to acquire Dell Software from Dell Inc.," said Isaac Kim, Managing Director of Evergreen Coast Capital. "Dell Software has world class products and talented employees, and we look forward to working with the management team to grow revenues and increase value. We believe these companies offer unique value and operational potential."

    "We’re proud to have built a robust portfolio of software solutions that help make the lives of customers easier," said John Swainson, president, Dell Software. “Whether they’re managing applications and data, securing their networks, protecting critical information, or deriving key insights from data, customers across the globe have come to rely on Dell Software for top-flight products, service and support. We look forward to continuing that focus as part of the Francisco Partners and Elliott Management portfolio of companies."

    Francisco Partners’ Chief Investment Officer David Golob added, “We have a long and successful track record executing divisional carve-out transactions and we look forward to working with the management teams at these businesses to create additional value for the company, its customers, and its partners as an independent entity."

    Debt financing for this transaction was provided by Credit Suisse and RBC Capital Markets. Barclays and Citigroup acted as lead financial advisors and Shearman & Sterling, Kirkland & Ellis, and Gibson Dunn as legal advisors to Francisco Partners and Evergreen Coast Capital. Goldman, Sachs & Co. acted as exclusive financial advisor and Simpson, Thacher & Bartlett LLP acted as legal advisors to Dell Inc. The transaction is subject to customary regulatory review.

    About Francisco Partners

    Francisco Partners is a leading global private equity firm, which specializes in investments in technology and technology-enabled services businesses. Since its launch over 15 years ago, Francisco Partners has raised approximately $10 billion in capital and invested in more than 150 technology companies, making it one of the most active and longstanding investors in the technology industry. The firm invests in transaction values ranging from $50 million to over $2 billion, where the firm's deep sectoral knowledge and operational expertise can help companies realize their full potential.

    About Elliott

    Elliott Management Corporation manages two multi-strategy hedge funds which combined have approximately $28 billion of assets under management. Its flagship fund, Elliott Associates, L.P., was founded in 1977 making it one of the oldest hedge funds under continuous management. The Elliott funds’ investors include pension plans, sovereign wealth funds, endowments, foundations, funds-of funds, high net worth individuals and families, and employees of the firm.

    About Dell

    Dell Inc., a wholly owned subsidiary of Denali Holding, Inc., listens to customers and delivers worldwide innovative technology, business solutions and services that give them the power to do more. For more information, visit www.dell.com. For more information on Dell Software, visit software.dell.com.

    Disclosure Regarding Forward-Looking Statements

    This communication contains forward-looking statements, which reflect Dell Inc.’s current expectations. In some cases, you can identify these statements by such forward-looking words as “anticipate,” “believe,” “could,” “estimate,” “expect,” “intend,” “may,” “plan,” “potential,” “should,” “will” and “would,” or similar expressions. Factors or risks that could cause our actual results to differ materially from the results we anticipate include, but are not limited to: (i) the failure to consummate or delay in consummating the proposed transaction; (ii) the risk that a condition to closing of the proposed transaction may not be satisfied; (iii) the risk that a regulatory approval that may be required for the proposed transaction is delayed, is not obtained, or is obtained subject to conditions that are not anticipated; and (iv) the effect of the announcement of the proposed transaction on Dell Inc.’s relationships with its customers, operating results and business generally. Dell Inc. undertakes no obligation to publicly update or review any forward-looking statement, whether as a result of new information, future developments or otherwise, except as required by law

    Contacts

    Media Contacts:
    Dell
    David Frink, +1-512-728-2678
    United States
    david_frink@dell.com
    or
    Dell Software
    Scott Desiere, +1-619-952-3758
    United States
    scott_desiere@dell.com
    or
    John Moore
    Francisco Partners
    press@franciscopartners.com
    or
    Elliott Management
    Michael O’Looney, 212-478-2687
    MOLooney@elliottmgmt.com
    or
    Investor Relations Contacts:
    Dell
    Kristy Harris Bias
    United States
    kristy_harris_bias@dell.com
    or
    Dell Investor Relations
    512-728-7800
    United States
    investor_relations@dell.com

    • 23 May 2016

    Dell Cited as a Leader in Identity Management and Governance

    May 23, 2016: Dell today announced that it has been positioned as a Leader in The Forrester Wave™: Identity Management And Governance, Q2 2016, for the evaluation of its Dell One Identity Manager solution. In its 17-criteria evaluation of identity management and governance providers, Forrester Research, Inc. identified the nine most significant providers, and researched, analyzed and scored them. In this evaluation, Dell’s top scores were in the criteria of:

    • administration
    • development, sales, and technical support staffing
    • global presence
    • IMG partner ecosystem
    • IMG pricing terms and flexibility

    The identity management and access governance solution also scored a four out of five in the criteria of:

    • role management
    • overall solution complexity
    • IMG strategy and vision
    • IMG implementation complexity
    • customer satisfaction.

    According to Forrester Research, “This market is growing because security professionals use these solutions to address key identity-related risks and streamline operational efficiencies by migrating away from existing inaccurate, manual, and inefficient identity processes. … As this market continues to mature, improved end user interfaces, simplified and flexible administration, and broader identity analytics will dictate which providers lead the pack.”

    Dell One Identity Manager enables compliance through access control and segregation of duties, complete visibility, and control that’s driven by identity intelligence and business objectives. The scalable, modular and integrated solution offers a common web user interface to administer all of its core functionality, and Forrester’s evaluation found “the Dell administrative portal was intuitive and less complex than other solutions evaluated in this Forrester Wave.” The Dell One Identity Manager automated architecture enables organizations to simplify major identity and access management tasks in a fraction of the time or expense of traditional framework solutions, and also facilitates better security decisions so organizations can control user and privileged access, govern identities, secure data, and reduce information silos and risk exposure.

    Dell recognizes two main contributors to the Dell One Identity Manager solution achieving a Leader position in the Forrester Wave™: the simplicity of implementation, and the company’s high level of technical support, both of which provide customers with ease of use and quick assistance if they need it.

    The Forrester Wave™ results noted that “reference customers universally singled out Dell’s support and service responsiveness.” Dell’s extensive partner ecosystem ‒ with implementation partners across North America, EMEA and APJ, along with numerous other sales and technology partners ‒ resulted in its highest score possible in the criterion of IMG partner ecosystem. The report found that Dell has strong global IMG coverage, noting,The EMEA heritage of Dell’s IMG solution (based on the acquisition of Voelcker Informatik) has given Dell a strong and diverse global customer base and partner ecosystem.”

    The Forrester Wave™ scores were based on Dell One Identity Manager 7.0, the solution’s most current version. Plans for future editions include:

    • Extension of data access governance to include support for cloud storage applications
    • Addition of behavioral analytics capabilities
    • Native mobile applications for request and approval supporting major platforms such as iOS, Android and Windows

    Supporting Quotes:

    John Millburn, executive director and general manager, Identity and Access Management, Dell Security

    “The success of identity and access management products hinges largely on ease of implementation and the level of support that’s available to ensure implementation success. When searching for products that address the challenges they face on a daily basis, customers particularly look for a solution that’s not complex, yet offers top notch support. These are key characteristics that add value in their quest to keep the business running with minimal disruption to productivity. We are very proud that Dell was placed in the Leaders category in this initial Forrester Wave™ for identity management and governance.”

    About Dell

    Dell Inc. listens to customers and delivers innovative technology and services that give them the power to do more. For more information, visit www.dell.com.

    ###

    • 10 May 2016

    Dell Fuels Adoption of Modern and Analytic Database Platforms with New Release of SharePlex

    May 10, 2016: Dell today announced a major new release of its award-winning SharePlex database replication and near real-time data integration solution. Continuing its evolution beyond traditional Oracle-to-Oracle replication capabilities, the latest release of Dell SharePlex enables users to replicate Oracle data directly to SAP HANA, Teradata, or EnterpriseDB Postgres.

    In keeping with the focus of Dell’s robust portfolio of systems and information management solutions, the new release of Dell SharePlex empowers organizations to spend less time worrying about how to migrate data onto these modern platforms, and more time fueling innovation by driving reporting and analytics initiatives forward.

    With the latest Dell SharePlex release, organizations can reduce the risk of migrations to SAP HANA, Teradata, or EnterpriseDB Postgres Advanced Server with a proven solution that replicates data in near real-time with no impact to the production database – and does so at half the cost of other leading database replication solutions. With the addition of support for SAP HANA, Teradata, and EnterpriseDB Postgres, SharePlex now supports a host of target environments, including Oracle, Microsoft SQL Server, SAP ASE, Java Message Service (JMS), SQL and XML Files.

    Empowering organizations to drive innovation

    Growing pressure to lower operational costs, introduce new applications and better manage sophisticated analytics requirements without sacrificing functionality has led organizations to seek out efficient, cost-effective database alternatives spanning on-premises, cloud and open source technology. With a wide range of innovative new database platforms to choose from, organizations are moving away from single-platform consolidation and deploying a variety of database types to lower costs and better align with business and analytics objectives. The expanded platform support from Dell SharePlex gives organizations the agility and flexibility needed to grow, diversify and modernize their database infrastructure to better leverage improved performance from in-memory databases and better manage evolving analytic requirements.

    Delivering ZeroIMPACT migrations across heterogeneous environments

    Regardless of the target, transforming database infrastructure is a major undertaking for companies of all sizes. Whether implementing new production databases on-premises or in the cloud, or offloading data for reporting and analytics use cases, SharePlex enables organizations to migrate and upgrade their environments while ensuring high availability of mission-critical applications. With the latest release of Dell SharePlex, organizations migrating to SAP HANA, Teradata, or EnterpriseDB Postgres can achieve dramatically reduced downtime, deploy unlimited practice runs with no impact to the production environment, and put control of scheduling back in the hands of the IT team.

    Supporting Quote:

    Darin Bartik, vice president of marketing, systems and information management, Dell

    "SharePlex pioneered the concept of Oracle database replication, and customers around the world depend on it every day. Now, with the addition of support for SAP HANA, Teradata, and EnterpriseDB Postgres, Dell continues to evolve SharePlex to help customers grow and sustain an increasingly diverse database environment. Whether structured or unstructured, proprietary or open source, on-premises or in the cloud, Dell is committed to supporting all data across all platforms. This deliberately agnostic approach enables us to meet customers where they are and help them get where they want to go next by providing the right solution at the right time."

    Availability:

    • The new release of Dell SharePlex will be generally available on May 24, 2016.
    • Dell SIM solutions, including Dell SharePlex, are available both direct and through channel partners

    Supporting Resources:

    About Dell

    Dell Inc. listens to customers and delivers innovative technology and services that give them the power to do more. For more information, visit www.dell.com.

    Dell is a trademark of Dell Inc. Dell disclaims any proprietary interest in the marks and names of others.

    • 27 Apr 2016

    Dell Software is First to Market with Enterprise Social Migration Solution

    April 27, 2016: Dell Software today announced the release of Migration Manager for Enterprise Social, the market’s first enterprise social migration solution, which will be showcased at Microsoft Ignite 2015. Organizations seeking better communication, collaboration, productivity, and employee engagement have driven the rapid adoption of a variety of enterprise social networks like Microsoft Yammer, Jive Software, Salesforce Chatter and others. Migration Manager for Enterprise Social allows organizations to consolidate Jive content into Yammer, eliminating the cost and burden of supporting multiple social networks and enabling organizations to maximize their investment in Office 365 and Yammer.

    Supporting and maintaining multiple enterprise social platforms is a drain on resources and budget. As individual departments within an organization deploy a social platform to meet their specific needs, the company over time finds itself supporting multiple, disparate social networks with redundant functionality and content. This creates silos of content and collaboration that are difficult for IT to govern and control, and also frustrating to users who have to log into multiple systems with no easy way to share content.

    Organizations benefit from consolidating content and standardizing on a unified enterprise social platform. The lack of available enterprise social discovery and migration tools make it difficult for organizations to fully understand the vast amount of content in their current environment to ensure that only relevant – and not duplicated – content is migrated efficiently. Thus, organizations face a risky, complex and expensive project with no guarantees of a smooth migration without system downtime and data loss. This ultimately disrupts user productivity and thwarts momentum and adoption of the social platform.

    Dell simplifies and accelerates enterprise social migration

    Dell Migration Manager for Enterprise Social simplifies and accelerates consolidation projects by discovering the content the organization wants to move, and mitigates risk by migrating with high fidelity and minimal downtime, while retaining permissions, metadata and rich text. The solution enables organizations to fully understand what’s in their current environment to ensure that only relevant Jive content is migrated to Yammer, and ensures that the migration is completed on time, on budget, and with ZeroIMPACT to end users. The new solution’s most important features include:

    • Discovery dashboard Enables the migration team to discover the entire Jive environment quickly and easily, including all places, discussions, documents, attachments, and metadata such as author, creation date, modified date and size. This insight helps determine what should be moved and what can be eliminated, so the migration strategy can be planned with confidence to reduce project risk, cost, time and complexity.
    • Extreme data fidelity Facilitates migration of discussions and documents from Jive places to Yammer groups with high fidelity, giving users a smooth transition experience. Preserve essential content, including metadata, permissions, attachments, links, and other rich text.
    • Maintains security Preserves user and document permissions by mapping Jive accounts to Yammer user accounts quickly and seamlessly.

    Dell’s ZeroIMPACT migration solutions unlock the full potential of Office 365

    Dell has extensive experience in email migration, having migrated more than 50 million mailboxes to Exchange and Exchange Online. While other vendors focus on email migrations only, Dell is also uniquely positioned to help organizations adopt the full scope of Office 365 workloads across productivity, collaboration, cloud storage and enterprise social, with capabilities to migrate virtually all business-critical applications and content previously stored in IBM Notes, SharePoint on-premises deployments, Google Drive or local file shares.

    Availability:

    Migration Manager for Enterprise Social is available now. Dell Software solutions are available through the channel.

    Supporting Quote:

    Steve Dickson, vice president and general manager, Dell Software Windows Management

    "Dell is a leader in migrations, having migrated more than 65 million AD accounts, 50 million mailboxes to Exchange, and hundreds of Terabytes of data to SharePoint. Being first to market with an enterprise social migration solution is proof-point of our commitment to innovation. We’ve worked closely with Microsoft to gather the requirements necessary to migrate to Office 365 workloads such as SharePoint, OneDrive for Business and now Yammer. Dell is committed to helping customers easily and securely move their business-critical content and applications, and fully leverage their Office 365 subscription plan and maximize ROI."

    Bryan Goode, senior director of Enterprise Social, Microsoft

    "Dell is a valued partner that is committed to helping organizations reap the benefits of Office 365. Migration Manager for Enterprise Social fills a need in the market by allowing organizations to forego the expense and burden of supporting multiple social networks. Businesses now can easily migrate from standalone social solutions to Yammer and Office 365 and improve team collaboration without having to resort to a risky, expensive, labor-intensive manual consolidation process.

    Danny Ryan, Co-Founder, ThreeWill

    "Dell Software is ahead of the curve with enterprise social migration tooling. We have helped organizations move from Jive to Yammer, and have yet to see any commercial offerings for these types of migrations. It is always good to have options when moving content between social platforms as organizations settle on which platform best fits their organizational needs. Dell Migration Manager for Enterprise Social gives you this flexibility to choose."

    Supporting Resources:

    Delivering Complete and Connected Software Solutions

    Dell Software empowers companies of all sizes to experience Dell’s "Power to Do More" by delivering scalable yet simple-to-use solutions that can increase productivity, responsiveness and efficiency. Dell Software is uniquely positioned to address today’s most pressing business and IT challenges with holistic, connected software offerings across five core solution areas, encompassing data center and cloud management, information management,mobile workforce management, security and data protection. This software, when combined with Dell hardware and services, helps customers simplify IT, mitigate risk and accelerate business results.

    About Dell

    Dell Inc. listens to customers and delivers innovative technology and services that give them the power to do more. For more information, visit www.dell.com.

    Tweet This: .@Dell announces market’s first enterprise social migration solution, #Migration Manager for Enterprise Social.

    Dell is a trademark of Dell Inc. Dell disclaims any proprietary interest in the marks and names of others.

    • 9 Mar 2016

    Dell Survey Reveals Challenges in Providing Unified Communications Capabilities for Remote Workers

    While 98 percent of respondents see value in gaining insight into UC remote worker usage, 75 percent of respondents noted that their existing UC technology lacks the analytic or diagnostic capabilities that would help drive better remote worker experiences. When UC fails and employees turn to unsupported communications tools, 77 percent of respondents noted having data security concerns and 55 percent worry about maintaining compliance regulations.

    As UC deployment costs increase with wider deployment, lack of visibility into UC usage and adoption make ROI difficult to calculate. Additionally, 55 percent of respondents report that they spend time every week responding to UC quality issues. When UC fails, survey respondents fear user abandonment of the platform for unsupported communication tools.

     

    Other key findings include:
    • 71 percent of organizations have increased UC investments to better support remote workers. However, many still experience adoption challenges. Training difficulties, quality of service issues and unexpected costs remain the top barriers to adoption
    • 69 percent of organizations cannot track usage rates which makes it hard to evaluate UC investment decisions
    • 55 percent of respondents spend time troubleshooting quality of experience issues weekly, and 20 percent troubleshoot daily or hourly
    • Nearly 50 percent of survey respondents face issues when using their UC platform remotely, and use a variety of workaround techniques to fix the problems, exposing the business to risk and discouraging adoption
    Protect and strengthen your UC investments

    Ineffective UC delivery affects organizations’ productivity, impacts security, and can increase the support burden for IT. Better UC management alleviates the time IT spends troubleshooting UC problems so they can focus on new technology advancements that will help grow the business. To help protect and strengthen existing UC investments and encourage remote workforce adoption, organizations should:

    • Track Remote Worker Usage: The ability to easily track and trend remote workers’ usage of communications features like audio and desktop sharing gives organizations needed insight for determining whether their UC investment is adequately serving the remote worker. If specific steps are taken to increase remote worker adoption of UC, such as the remote deployment of an updated UC client, usage trending enables organizations to measure the impact of those changes. Having good insight into remote worker UC usage also enables the business to proactively monitor for potential compliance and data loss issues.
    • Gather and Monitor the Quality of Experience: Remote workers are exposed to a less managed environment, introducing more variables that can reduce their quality of experience.  For example, many remote workers attempt to use the audio and video features of their UC solution over a VPN network connection, which introduces substantial real-time network latency resulting in a poor UC experience. Having a seamless view of remote worker QoE data, including the associated network connection type, device make and model, and network performance, helps IT determine if remote worker quality is an issue, pin-point problem areas, and take appropriate corrective action.
    • Get Insight into Remote Worker Issues: Challenges faced by remote workers include the endpoint device make and model, the patch version of the UC client software, and the type of external network connection they are using. Having insights into all aspects of individual remote workers’ sessions allows IT to take corrective action.  For example, UC client software such as Microsoft Skype for Business often is updated by Microsoft to address performance or usability in specific scenarios. Knowing the versions and cumulative updates remote workers are running allows IT to either proactively prevent certain outdated versions of the client from connecting, or know which individuals they need to upgrade.

    Gain UC insights for problem-solving and platform usage
    Organizations need to show that their UC investments have been paying off, yet most jump head first into a UC project without knowing how to track costs and adoption rates, or having a clear view of overall UC performance. The Dell Unified Communications Command Suite is the only cross-platform cost, adoption and performance analytics solution on the market for both on-premises and remote users. It enables organizations to confidently make decisions on UC consolidation and cost savings, and facilitate workforce productivity and protect sensitive information.

    Supporting Quotes:

    Curtis Johnstone, senior UC Product Architect and Distinguished Engineer, Dell Systems and Information Management, and Microsoft Skype for Business MVP

    "Organizations today are increasing their investments in unified communications platforms to support a growing remote workforce, yet they lack comprehensive UC analytic capabilities to get clear insights into how their remote workers are using the UC platforms, if at all. As investment in these capabilities grows, organizations need better visibility into their UC platforms, both to provide a quality experience that encourages adoption, and better manage costs and determine ROI. Dell is committed to delivering solutions that maximize the investment in UC by enabling IT organizations to more effectively bring the productivity benefits of UC to their workforce, including the remote worker, and to realize the cost benefits of consolidating their investments in multiple UC platforms."

    About the Survey:

    The Dell-commissioned survey by Dimensional Research captured hard data about the impact of remote workers on organizational unified communications efforts. The survey of more than 200 IT technology professionals responsible for UC platforms was conducted across the United States.

    Supporting Resources:

     
    About Dell
    Dell Inc. listens to customers and delivers innovative technology and services that give them the power to do more. For more information, visit www.dell.com.

                                                                   ### 

    Dell is a trademark of Dell Inc. Dell disclaims any proprietary interest in the marks and names of others.

    • 25 Feb 2016

    Dell Strengthens Data Protection Portfolio with New Backup and Recovery Capabilities Spanning Client to Cloud

    Instant recovery for the cloud era with Dell Data Protection | Rapid Recovery, now available.
    Generally available today, Dell Data Protection | Rapid Recovery integrates proven and familiar features of AppAssure and other leading Dell IP to help eliminate downtime for customer environments. Customers can attain ZeroImpact recovery of systems, applications and data across physical, virtual and cloud environments. Rapid Snap for Applications technology takes snapshots of entire physical or virtual environments up to every five minutes. This gives users immediate access to data in the event of an incident and the power to restore in real time as if nothing ever happened. In addition, Rapid Snap for Virtual technology offers agentless protection of VMware VMs.

    Backup more and store less with new DR series deduplication appliances
    New releases to the award-winning Dell DR series of deduplication appliances include the new Dell DR4300e, DR4300 and DR6300. The new Dell DR appliances deliver increased capacity, speed and performance, enabling customers to backup more data and store less. Dell DR appliances leverage the industry’s first, free source-side deduplication capabilities to relieve network bandwidth congestion and boost ingest performance, ensuring that backups get completed on time, every time.

    • An ideal fit for mid-market organizations, the DR4300 delivers up to 108TB of usable capacity while ingesting up to 23TB of data per hour. The entry-level DR4300e is a smaller scale, low-cost appliance that can scale up to 27TB while offering all the features of the DR Series. With these offerings, small and mid-market organizations can now easily adopt enterprise-grade data deduplication capabilities that have traditionally been out of reach.
    • The DR63000 is a larger midmarket and small enterprise solution that delivers up to 360TB of usable capacity while ingesting up to 29TB of data per hour, delivering the scalability needed to support growing environments.

    Built on the latest 13th generation Dell PowerEdge servers, Dell DR appliances support 16 of the industry’s leading backup applications and can easily be added to an existing data protection environment. Combining deduplication ratios from 15:1 up to 30:1 with a flexible, all-inclusive licensing model, Dell DR appliances deliver better performance at a lower cost than competing offerings.

    Freemium protection and recovery for Windows clients
    To help companies protect the growing volumes of data created by endpoint devices, Dell Data Protection | Endpoint Recovery – Free Edition will be available in a light-weight, easy-to-use software offering that gives customers a robust endpoint protection and recovery solution for Windows clients. A no-cost, set-and-forget client protection solution designed for a single user, the freemium offering provides file deduplication and compression to reduce storage costs and enables fast recovery of lost data.

    Increase scalability and performance with Dell Data Protection | NetVault Backup v11
    Dell NetVault Backup is a cross-platform, enterprise backup and recovery solution that offers one of the broadest spectrums of OS, application, and backup target support in the industry. Version 11 delivers the increased scalability and improved performance needed to simplify backup in even the most diverse and rapidly growing IT environments.
    New features of Dell Data Protection | NetVault Backup 11 include:

    • Enterprise Windows client deployment manager that allows customers to target up to 1,000 clients for automated installation, increasing both efficiency and scalability.
    • High-performance file system multi-streaming capability that allows customers to break up backups into smaller, simultaneously executed chunks to increase performance.
    • Restartable VMware backups so users pick up where a job left off.

    Strengthening a powerhouse portfolio

    Dell Data Protection solutions deliver an unmatched depth and breadth of capabilities to help customers instantly restore the critical systems, data, and applications that power their businesses, even before the business knows they are down. More than 70,000 customers worldwide use Dell Data Protection solutions to protect everything from laptops, desktops, and tablets, to physical and virtual servers, to public and private cloud environments. All Dell Data Protection solutions are developed with a mid-market design point and are scalable, easy to use, and cost-effective. This allows organizations to spend less time worrying about whether their apps and data will be available, and more time focused on using them to innovate and transform the business.

    Availability:

    • Dell Data Protection | Rapid Recovery is available now worldwide starting at $1,199 for new users. A free upgrade for current AppAssure license holders is also available.
    • The Dell DR 4300e, DR 4300 and DR6300 are available now worldwide. Pricing starts at $13,000 for the DR4300e, $43,000 for the DR4300, and $87,000 for the DR6300.
    • Dell Data Protection | Endpoint Recovery – Free Edition will be available worldwide beginning in early March.
    • Dell NetVault Backup 11 is available now worldwide starting as low as $1,265.

    Supporting Quote:

    Brett Roscoe, vice president, product management, Dell Systems and Information Management

    "With the next generation of Data Protection solutions, Dell is committed to helping companies gain control of their IT environments, and protecting the applications and data that flows across the organization both on premises and in the cloud. These significant enhancements to the Dell Data Protection portfolio help organizations utilize the opportunities of cloud and build a future-ready infrastructure by ensuring they have instant access to systems, applications and data that run their businesses. From clients all the way to the cloud, Dell Data Protection solutions deliver a combination of performance, price and flexibility that no other vendor can match."

    Nigel Wright, vice president sales, enterprise solutions, Abtech Technologies

    "As a channel partner in the cloud era, Abtech Systems is committed to helping our customers deploy a data protection strategy that’s not only custom-built to the specific and constantly changing needs of their businesses, but also delivers protection that is scalable for future growth. The Dell data protection portfolio solutions enable us to do just that. Whether our customers are looking for instant recovery of critical systems and applications, protection for the growing wave of endpoint devices, or deduplication to control data growth and reduce storage needs, Dell has the solutions and the flexibility we need to find the best fit for our customers each and every time."  

    Jason Buffington, principle analyst, Enterprise Strategy Group

    "Organizations of all sizes continue to look for better ways to protect their data and ensure the recoverability of their IT systems. This is especially true of midmarket companies, whose businesses are growing and infrastructures are evolving in real time as they move data and apps to the cloud. The Dell Data Protection portfolio of deduplication appliances and backup software solutions, including its newest release of new Dell Data Protection | Rapid Recovery, is designed to give their customers flexible options in order to meet the agility and efficiency needs that all businesses have."

    Supporting Resources:

    About Dell

    Dell Inc. listens to customers and delivers innovative technology and services that give them the power to do more. For more information, visit www.dell.com.

    • 27 Jan 2016

    New Dell KACE K1000 Appliance Delivers 'Anypoint' Management

    • In addition to traditional computing devices, 96 percent of those surveyed had printing devices, 84 percent had mobile devices, 78 percent had telephonic devices and 53 percent had audio-visual devices connected to their networks.
    • Nearly 90 percent of the respondents expect the total number or the total types of devices requiring management to increase in the next three years.
    • More than half of the survey respondents had three or more systems management tools; 67 percent of those polled wanted to use fewer systems.
    • Security, the ability to monitor device/application performance, and asset management were the top three concerns for addressing increased types and numbers of devices.
    • More than 60 percent of the survey participants were sure, or suspected, that there were unknown devices or applications connected to their networks.

    Securely Manage Anypoint Systems and Devices with Dell KACE Systems Management
    The Dell KACE K1000 v6.3 helps customers clear major obstacles caused by the sharp rise in the number and types of devices connected to corporate networks. With Dell KACE, organizations can alleviate security and compliance concerns while replacing multiple point solutions or manual processes with a single appliance that automates and integrates critical systems management functionality.

    Benefits of the new Dell KACE K1000 include:

    • Integration of Chromebook data greatly simplifies daily administrative, security and systems management of Chrome devices.
    • Agentless asset management of Windows systems enables companies to easily manage server hardware and software without worrying about agent-based performance concerns.
    • Integrated server log monitoring offers greater oversight without requiring extensive training or special expertise.
    • Greater visibility through enhanced agentless technology produces actionable insights into a broad spectrum of non-computer devices such as printers, projectors, network routers and switches—all from a single console.

    The Dell KACE K1000 v6.3 also streamlines patch management with real-time and roll-up status reporting. Additional enhancements include service desk improvements, greater integration with Dell Enterprise Mobility Management via single sign-on, and software asset management extensions for supporting more license types as well as an inventory of applications installed within Microsoft App-V.

    Supporting Quotes

    Dave Perry, technical operations manager, Denver Museum of Nature and Science
    “The newest Dell KACE K1000 allows us to discover, configure, secure and support 600 computers, hundreds of network switches and printers, as well as automatic electronic device and powerful projection systems in our interactive exhibits, immersive classrooms and planetarium. With more than 1.3 million visitors each year, including 2,000 students each day and up to 20 events each week, it’s crucial to provide the highest level of support for Museum and research operations. With Dell KACE, we are more responsive, efficient and effective in managing and maintaining everything connected to the Museum’s network.”

    Stephen Carr, chief technology officer, Ventura County Office of Education
    “We continually seek new ways to increase both the efficiency and effectiveness of managing network-connected devices across 21 public school districts and a K-12 student population that current exceeds 140,000 students. As many of our smaller school districts are eager to take advantage of economical Chromebook deployments, having a simple solution for managing Chromebooks along with other computer systems and devices enables Ventura County to deliver a higher level of service to our school districts. With Dell KACE, we can best meet the needs of our schools while reducing IT administration.”

    Steve Van Ginkel, director of business development, Sterling Computers Corporation
    “As an award-winning member of Dell’s PartnerDirect channel program, we are committed to delivering the latest and most innovative solutions to overcome today’s complex IT challenges. With the newest release of the Dell KACE K1000, we can offer unprecedented visibility and control of ever-increasing network-connected devices in a simple, easy-to-use appliance. For our education customers, the ability to incorporate data from the Chromebook management console directly into Dell KACE for integrated inventory, asset, service desk, and reporting will yield significant IT time and cost savings.”

    IDC, “Worldwide and U.S. Phone, Tablet, PC and Connected Consumer 2015 Top 10 Projections”
    “Google continues to pour resources into its Chromebook efforts, and in 2014, those efforts began to drive real shipment growth, with totals increasing to a forecast of 6 million units for the year (up from 2.6 million units for the full year 2013). In 2015, the company will look to expand its Chromebook footprint, partnering with additional hardware vendors as well as new processor suppliers in an effort to drive hardware prices even lower. As a result, we expect Chromebook vendors to ship more than 9 million units in 2015.”[1]

    Pricing and Availability

    • Dell KACE K1000 v6.3 is available as a physical, virtual or hosted appliance. Dell KACE K1000 pricing is $8,900 for the physical or virtual appliance and 100 managed systems – computers or servers. The K1000 as a Service is available for $6.50 per managed computer per month.
    • Existing Dell KACE K1000 customers can upgrade to the latest version at no additional cost. In addition to agentless technology, patching and service desk improvements, customers receive single sign-on capabilities with Dell Enterprise Mobility Management and one server monitoring license.
    • An additional charge of $2,000 supports up to 200 licenses for server monitoring. The license cost for managing Chromebooks and non-computing devices is $1,250 for up to 250 devices.
    • The Dell KACE K1000 is sold direct by Dell and through an extensive network of Dell certified channel partners.

    About the Survey

    • In December 2014, a global database of IT professionals was emailed an invitation to participate in an online survey on the topic of managing endpoints in changing IT environments.
    • A total of 723 individuals completed the survey. Participants included a variety of stakeholders, including IT executives, managers, front-line IT professionals, and others representing a wide range of company sizes and industry verticals.

    Dell KACE Delivers Comprehensive Anypoint Systems Management
    The award-wining Dell KACE systems management appliances provide comprehensive, easy-to-use and affordable solutions for securing and maintaining critical IT assets. Only Dell ESM delivers endpoint systems management capabilities in an appliance-based architecture that simplifies deployment and ensures fast time to value. Dell KACE also provides best-of-class systems management capabilities as part of Dell’s Enterprise Mobility Management solution. For more information, visit www.dell.com/kace.

    About Dell
    Dell Inc. listens to customers and delivers innovative technology and services that give them the power to do more. For more information, visit www.dell.com.

    Dell is a trademark of Dell Inc. Dell disclaims any proprietary interest in the marks and names of others.

    • 9 Dec 2015

    Dell First to Market with Complete Active Directory Backup and Recovery for Azure Cloud Environments

    December 9, 2015: Dell today announced the release of Dell Recovery Manager for Active Directory and Recovery Manager for Active Directory Forest Edition 8.7, which allow organizations running hybrid Active Directory environments with Azure AD Connect the ability to back up, view and restore changes to AD objects in real time on-premises and in the cloud. This announcement reinforces our commitment to helping organizations gain control of cloud deployments and future readiness while crushing cloud-adoption barriers that often include implementation costs and risk, disaster recovery and security. In fact, Dell is first to market with a complete suite of AD backup and recovery solutions that support item-level recovery, comparison reports, and attribute rollback capabilities that give IT the comprehensive control required for successful hybrid AD management. RMAD also give organizations the ability to perform on-premises automated forest-level recovery and create of a fully functional virtual lab environment, further reinforcing Dell’s complete hybrid AD management offerings.

    Tackling the biggest challenges to managing AD environments

    Dell knows its customers view cloud as strategic to their IT capability. The Dell Global Technology Adoption Index 2015 shows that 82 percent of mid-sized businesses now use cloud and 55 percent of organizations globally are using more than one type of cloud, so, Dell continues to design for the future with cloud in mind.

    While cloud adoption is on the rise, most organizations are taking a hybrid approach. To support this model, Dell has developed a single, cost-effective and easy-to-use AD backup and recovery solution for both on-premise and Azure deployments.

    Use RMAD to accelerate security investigations and recover from disasters and corruptions

    • RMAD now integrates with Dell InTrust’s powerful IT Search capability, a web-based interactive search and store engine that speeds security investigations and audits. This provides instant insight into the relationships between data and users. A simple search allows users to get valuable insights into who changed critical Active Directory objects, as well as see modifications made within Recovery Manager. By viewing the before and after values, users can quickly restore changed AD objects to their previous state and Azure AD Connect synchronizes those changes to Azure AD.
    • Recovery Manager allows for proactive disaster recovery testing by automating the creation of a virtual AD lab using production data. IT can get a clear view of how disaster recovery plans or new software will work without disrupting the production environment. Recovery Manager automates and simplifies the recovery of a forest or domain simultaneously in the event of a disaster and quickly restores the environment to a pre-corruption state.

    Offering complete backup and recovery to take control of your entire hybrid AD environment

    Dell Recovery Manager’s support for Azure with AD Connect includes item-level recovery, comparison reports, and attribute rollback. The solution’s on-premises AD support includes restoring DNS and Group Policy object restores. Also included are forest-level recovery, virtual lab creation, health checks, and AD management.

    These capabilities reinforce Dell’s leadership position in providing a comprehensive suite of Active Directory backup and recovery solutions that manage item level restores to a full recovery from an on-premises forest-level disaster. More than 33 million users leverage Dell Recovery Manager solutions, including 47 percent of the Fortune 100 and 29 percent of the Fortune 500 industries that depend on it to add value to the business by minimizing downtime, safeguarding against data loss and reducing costs.

    Availability:

    • Dell Software’s Recovery Manager for Active Directory and Recovery Manager for Active Directory Forest Edition 8.7 are currently available
    • Dell Software’s InTrust 11.1 will be available later this month
    • Customers may qualify for special promotional pricing for Recovery Manager, InTrust and other products integrated with IT Search.
    • Dell solutions are available both direct and through channel partners

    Supporting Quote:

    Brett Roscoe, vice president, product management, Dell Systems and Information Management

    "Organizations running hybrid environments must have clear visibility into what’s going on in their Active Directory environment, and need the ability to restore unwanted AD changes before they can impact the business. Azure offers great value to customers, but without a simple yet comprehensive management solution it can increase complexity and introduce risk to the Active Directory environment. Other products in the market support Azure with AD Connect, but only Dell offers the most complete capabilities to address the hybrid Azure and on-premise AD environments."

    Supporting Resources:

    About Dell

    Dell Inc. listens to customers and delivers innovative technology and services that give them the power to do more. For more information, visit www.dell.com.

    Tweet This: .@Dell supports backup and item-level recovery for hybrid AD environments 

    • 22 Sep 2015

    Dell Helps Customers Reduce Risk and Enhance Business Productivity with Dell One Identity Manager 7.0

    Sept. 22, 2015: Dell today announced the release of Dell One Identity Manager 7.0, a scalable, modular and integrated platform that enables organizations to unify security policies, meet compliance needs and achieve governance, while improving business agility both today and long term. The solution enables compliance through access control and segregation of duties, complete visibility, and control that’s driven by identity intelligence and business objectives.

    With Dell One Identity Manager 7.0, organizations can take advantage of a single, consistent IAM strategy – based on business needs, not IT capabilities – and incorporate a modular and integrated solution onto their traditional IAM frameworks. Business users benefit from a new self-service feature to manage the identity lifecycle process more easily, which further reduces the burden on IT. In fact, with the solution’s automated architecture, organizations can simplify major identity and access management tasks to a faction of the time or expense of traditional framework solutions.

     

    Dell One Identity Manager 7.0 takes the risk out of enterprise identity and access management

     

    For years, IT departments have been solely responsible for all elements of an organization’s security strategy. The burden on IT is even greater when it comes to traditional IAM frameworks, which are expensive to build and time-consuming to implement and maintain. To meet different business unit needs, IT often works with a siloed set of narrowly-focused tools and security policies, relying on manual processes for enforcement. Multiple information silos not only increase the attack surface of the organization, they also can negatively impact user productivity. When users find security workarounds, the environment becomes even more vulnerable to risk from both inside and outside the organization.

    Dell One Identity Manager simplifies identity and access management and facilitates better security decisions so organizations can control user and privileged access, govern identities, secure data, and reduce information silos and risk exposure. It also provides auditors with real-time governance reports detailing the resources in customer environments, who has access to them, and why that access was granted and terminated. New features in this release include:

    • Heatmaps, dashboards and reporting enhancements
      • Increased definition and representation of heatmaps, dashboards and compliance reports
      • Resolve policy violations quickly, with better visibility through web UI for business users, data stewards and administrative staff
    • New ReST Architecture
      • Facilitates the exchange of information among an organization’s internal software and systems as well as external party systems
      • Increases security between components and enables customers to author their own user interface for particular tasks to better leverage company business processes
    • Web UI extensibility with HTML 5 support
      • Web UI split in three ways for extensibility and simplification: end user, governance, administrator
      • Increases business agility and responsiveness, regardless of the connected device
    • Provisioning and synchronization wizard
      • Provides easy, wizard-driven, centralized synchronization client to simplify the testing and provisioning to target systems
      • Decreases the time needed to provision a new user into the network
    • Componentization of core components
      • Simplifies installation
      • Reduces costs and upgrade complexities
    • Segregation of Duties definition enhancements
      • Provide easy definition and performance enhancements to SoD rule definitions
      • Reduce administrative time, while maintaining a higher level of compliance

     

    Availability:

    • Dell solutions are available both directly and through channel partners.

     

    Supporting Quotes:

    John Milburn, executive director, Dell Security

    “Organizations consistently feel daunted when it comes to implementing an identity and access management solution, as traditional frameworks are costly and time-intensive to deploy. Dell One Identity Manager 7.0 is a modular and integrated identity and access management solution, so organizations can deploy what they need today, and feel confident they can easily add elements as required to support future business needs. With built-in automation and scalability to improve business agility, today and in the future, Dell One Identity Manager enables organizations to effectively mitigate risk, unify security policies, meet compliance needs and achieve governance – all without impacting business productivity.”

     

    Mike Jones, director, Intragen

    “The new release of Dell One Identity Manager sees a significant evolution for the product, and Intragen looks forward to delivering even greater value, functionality and scalability to our customers more quickly and easily than ever before. By deploying Dell solutions, we are able to identify, quantify and address the diverse range of risks our customers face by providing the appropriate governance to keep critical data and systems secure. Our customers increasingly view Dell One Identity Manager as a business enabler, because the solution gives them the visibility, automation and control they need to provide more services to more markets without compromising security.”

     

    Supporting Resources:

     

    About Dell

    Dell Inc. listens to customers and delivers innovative technology and services that give them the power to do more. For more information, visit www.dell.com.

     

    Dell World

    Join us Oct. 20-22 at Dell World 2015, Dell’s flagship event bringing together technology and business professionals to network, share ideas and help co-create a better future. Learn more at www.dellworld.com and follow #DellWorld on Twitter.

     

    Tweet This:  .@Dell releases modular, integrated solution that takes the risk out of enterprise IAM: http://dell.to/1KFWHpZ

     

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    • 8 Jul 2015

    Dell UC Command Suite Expands Analytics Reporting to Office 365 and Cisco Unified Communications Manager

    July 8, 2015: Dell Software today announced the newest release of its Unified Communications Command Suite, which adds analytics reporting for Office 365 for Exchange Online and Cisco Unified Communications Manager to Dell’s cross-platform analytics and diagnostics solution. Unified Communications Command Suite 8.1, the market’s only solution to offer analytics and diagnostics across both Microsoft Exchange and Lync, now expands an organization’s capability to harness the valuable intelligence in its unified communications systems to increase user productivity, encourage adoption, protect sensitive information, increase ROI, and plan for future growth and migrations.

    Today’s organizations invest heavily in unified communications and typically have a variety of systems in place across the organization, yet lack accurate insight into who is using which platform, or how it’s being used. The result is lost productivity, increased support man-hours and millions of dollars in software platform costs and renewals.

    With the looming end of support for Windows Server 2003, increased adoption of Office 365, and Exchange 2016 on the horizon, organizations are considering multi-UC platform migration paths that will support evolving business needs and better prepare for future growth. UC Command Suite delivers accurate insights into the already deployed various UC communication platforms - including which offices, departments, and cities are using specific platform features - to help businesses determine where to increase investment and where to eliminate platforms not being used. These insights help organizations better prioritize, anticipate capacity planning for the future environment, and enforce better communications and data loss prevention policies as they plan for their next migration path. Additionally, these UC insights help drive the cross-platform adoption and usage to realize the maximum return on investment.

    Dell’s UC Command Suite 8.1 offers a single solution to address evolving business needs

    Dell’s UC Command Suite 8.1 is a future-ready solution that delivers a truly cross-platform unified communications analytics solution that provides significant insights and comparisons of usage trends and chargebacks across Office 365 Exchange Online, Exchange on-premises, Lync/Skype for Business, and even Cisco Unified Communications Manager. This single solution helps organizations make informed decisions about their evolving unified communications strategy, and better plan for business growth.

    As more organizations look to migrate to Office 365 and Exchange 2016, UC Command Suite enables them to plan for a successful migration with reduced risk by assessing their Exchange environment today, and providing ongoing analytics on communication consumption, security policy adherence and workforce activity in the new environment tomorrow. UC Command Suite’s newest features include:

    • Office 365 native support: Enhances understanding and insights into Office 365 Exchange online environment. UC Command Suite picks up where native reports leave off, providing insights into email usage and trends to help enforce communication policies, ensure SLAs for responsive departments, and unlock the data trapped in the most common form of communication – email.
    • Cisco Unified Communications Manager Support: Enables organizations to monitor usage and trends within their Cisco Unified Communications Manager, and build chargebacks based on call types, users and departments. Provides an overview and inventory of the environment, conferences and peer-to-peer sessions, and compares usage to Microsoft Lync/Skype for Business to help make informed decisions on the rationalization of UC environments.
    • Lync/Skype for Business support: Expands on the current Lync offering by adding support to the latest release, called Skype for Business 2015, allowing the customer to gauge employee uptake of the new Skype for Business Client. For organizations considering an upgrade from Lync to Skype for Business, UC Command Suite helps in the pre-migration stage with capacity planning and forecasting of usage for specific media to ensure the deployment is sized accordingly.

    Availability:

    • Unified Communications Command Suite 8.1 is available today.
    • Dell Software solutions are available both direct and through channel partners.

    Supporting Quote:

    Curtis Johnstone, senior product architect and Microsoft Lync MVP, Dell Software

    "Organizations are looking to Office 365 and Cisco UC, along with Microsoft Exchange and Lync/Skype for Business, to make life easier and enable better communication and collaboration among employees. To understand the true value and impact of all of these unified communications systems within the organization, it is critical to have a single source of truth that aggregates usage, trends and adoption data to enable better business decisions, enforce communication policies and rationalize and standardize the organization’s UC investment. With the addition of support for Office 365 and Cisco UC Manager, Dell’s Unified Communications Command Suite 8.1 provides that single cross-platform analytics and diagnostics solution, and continues Dell’s expansion of this unique cross-platform offering."

    Supporting Resources:

    Dell World

    Join us Oct. 20-22 at Dell World 2015, Dell’s flagship event bringing together technology and business professionals to network, share ideas and help co-create a better future. Learn more at www.dellworld.com and follow #DellWorld on Twitter.

    Delivering Complete and Connected Software Solutions

    Dell Software empowers companies of all sizes to experience Dell’s "Power to Do More" by delivering scalable yet simple-to-use solutions that can increase productivity, responsiveness and efficiency. Dell Software is uniquely positioned to address today’s most pressing business and IT challenges with holistic, connected software offerings across five core solution areas, encompassing data center and cloud management, information management,mobile workforce management, security and data protection. This software, when combined with Dell hardware and services, helps customers simplify IT, mitigate risk and accelerate business results.

    About Dell

    Dell Inc. listens to customers and delivers innovative technology and services that give them the power to do more. For more information, visit www.dell.com.

    Tweet This: .@Dell UC Command Suite expands analytics support for Office 365, Exchange, Lync/Skype for Business, and Cisco Unified Communications Manager