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Migrator for Notes to Exchange - version 4.15.1.297

john ryan
over 3 years ago

Hi

When trying to migrate from Notes to o365 we have had a few successes first but now each time we run the Quest tool it removes the cached credentials for the outlook profile and we get an error of "8874-94-20-8004011d Unable to open the mapi profile's default mailbox"

We can see that the credentials are removed from credential manager in control panel

Can anyone help please

thanks

John

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  • 0 over 3 years ago

    Hello John,

     

    Thanks for posting to the Migrator for Notes to Exchange (MNE) forum. I understand that you are experiencing issues with credentials and opening the target mailbox. Can you try using File Explorer to navigate to the %TEMP% directory, delete the "MNETokenCache.dat" file, and try running the migration again?

     

    Thanks,

     

    Trevor Taegder

    Senior Technical Support Engineer

    Quest | Support

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  • 0 over 3 years ago

    Hello John,

     

    Thanks for posting to the Migrator for Notes to Exchange (MNE) forum. I understand that you are experiencing issues with credentials and opening the target mailbox. Can you try using File Explorer to navigate to the %TEMP% directory, delete the "MNETokenCache.dat" file, and try running the migration again?

     

    Thanks,

     

    Trevor Taegder

    Senior Technical Support Engineer

    Quest | Support

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