Unable to retrieve O365 domains

I am unable to retrieve Office 365 domains.

All Prereqs are installed, no network connectivity issues found.

Exchange online management 2.0.5 & Graph API on prerequisites have been installed.

TLS 1.2 is enabled.

getting following log.

17:04:14.758(1044:0594) DEBUG: Initializing powershell with domain controller: , global catalog: , server: , user: beheerderinetum@ecowerf.be, auth type: ModernAuthentication, proxy access type: None (empty), proxy auth type: Negotiate (empty), proxy user:

17:04:14.758(1044:0594) DEBUG: Creating PowerShell connection by account: beheerderinetum@ecowerf.be

17:04:14.758(1044:0594) DEBUG: [0-0-0-00000000] 17:04:14 Waiting for available connection.

17:04:14.758(1044:0594) DEBUG: [0-0-0-00000000] 17:04:14 Acquired available connection.

17:04:51.279(1044:0594) DEBUG: [0-0-0-00000000] Attempt 1 failed. Reason: Connecting to remote server outlook.office365.com failed with the following error message :  For more information, see the about_Remote_Troubleshooting Help topic.

17:05:31.295(1044:0594) DEBUG: [0-0-0-00000000] 17:05:31 Waiting for available connection.

17:05:31.295(1044:0594) DEBUG: [0-0-0-00000000] 17:05:31 Acquired available connection.

17:06:03.256(1044:0594) DEBUG: [0-0-0-00000000] Attempt 2 failed. Reason: Connecting to remote server outlook.office365.com failed with the following error message :  For more information, see the about_Remote_Troubleshooting Help topic.

17:06:43.271(1044:0594) DEBUG: [0-0-0-00000000] 17:06:43 Waiting for available connection.

17:06:43.271(1044:0594) DEBUG: [0-0-0-00000000] 17:06:43 Acquired available connection.

17:07:19.247(1044:0594) DEBUG: [0-0-0-00000000] Attempt 3 failed. Reason: Connecting to remote server outlook.office365.com failed with the following error message :  For more information, see the about_Remote_Troubleshooting Help topic.

17:07:59.269(1044:0594) DEBUG: [0-0-0-00000000] 17:07:59 Waiting for available connection.

17:07:59.269(1044:0594) DEBUG: [0-0-0-00000000] 17:07:59 Acquired available connection.

17:08:31.251(1044:0594) DEBUG: [0-0-0-00000000] Attempt 4 failed. Reason: Connecting to remote server outlook.office365.com failed with the following error message :  For more information, see the about_Remote_Troubleshooting Help topic.. Exception rethrow.

17:08:31.251(1044:0594) ERROR: Fail to Init PowerShell session due to : Connecting to remote server outlook.office365.com failed with the following error message :  For more information, see the about_Remote_Troubleshooting Help topic.

17:08:31.251(1044:0594) DEBUG: PSBase::Init: Exit(256495 ms.)

17:08:31.251(1044:0594) ERROR: [619-256-1-00000000]Unable to get hosted domains. Please check the administrator user name and password.

17:08:31.251(1044:0594)

Parents
  • I am dealing with the exact same thing at the moment.  My logs are identical to the above.  Been stuck on this for way too long.   Our tenant was created long ago but I found that RPC was disabled.  Ether way, enabling it again did not make a difference.  Any other ideas?

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  • I am dealing with the exact same thing at the moment.  My logs are identical to the above.  Been stuck on this for way too long.   Our tenant was created long ago but I found that RPC was disabled.  Ether way, enabling it again did not make a difference.  Any other ideas?

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