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Files migration failed timed out during Teams migration

santiago carbonell
over 2 years ago

Hi,

I'm trying to migrate some Microsoft Office365 Teams from one tenant to another tenant and I'm having problems with SharePoint files. All Teams content is ok migrated (Group O365, channels, sharepoint site, etc..) but content inside General folder is not migrated and appears these error messages:

Files migration failed: Files migration (id: gQL8VnoBPDzcRvfiArqj_a0dd94ac-92c7-4922-aa24-55a16e61e47d92c380d9-0310-49c6-926a-95c2bf3621ef_spm) timed out

Any Suggestion?

Thanks

  • 0 over 2 years ago

    Hello Santiago,

     

    Thank you for posting to the On Demand Migration (ODM) forum. I understand you are experiencing issues migrating particular Teams content within the General folder. In order to investigate this issue further, we will need some additional information that would be particular to your environment as well as details from your particular ODM migration project. In order to protect your proprietary data, we would suggest creating a Service Request by following the link below so that we can dig deeper into this issue with you:

     

    https://support.quest.com/create-service-request

     

    Regards,

     

    Trevor Taegder

    Senior Technical Support Engineer

    Quest | Support