Files migration failed timed out during Teams migration


I'm trying to migrate some Microsoft Office365 Teams from one tenant to another tenant and I'm having problems with SharePoint files. All Teams content is ok migrated (Group O365, channels, sharepoint site, etc..) but content inside General folder is not migrated and appears these error messages:

Files migration failed: Files migration (id: gQL8VnoBPDzcRvfiArqj_a0dd94ac-92c7-4922-aa24-55a16e61e47d92c380d9-0310-49c6-926a-95c2bf3621ef_spm) timed out

Any Suggestion?


  • Hello Santiago,


    Thank you for posting to the On Demand Migration (ODM) forum. I understand you are experiencing issues migrating particular Teams content within the General folder. In order to investigate this issue further, we will need some additional information that would be particular to your environment as well as details from your particular ODM migration project. In order to protect your proprietary data, we would suggest creating a Service Request by following the link below so that we can dig deeper into this issue with you:





    Trevor Taegder

    Senior Technical Support Engineer

    Quest | Support