We will be introducing several program changes on February 1st, for FY21. After collecting feedback from internal stakeholders and partners, we were able to address many areas where we could improve or evolve Partner Circle. We are grateful for the volume and quality of the feedback we received and are thrilled that the responses were overwhelmingly positive. Have a look at the changes listed below to get all of the details.

Platinum tier is even more achievable.  We are removing the second solution-Accreditation requirement.  You must simply meet the heightened revenue requirement to advance from Gold to Platinum.

Spend less time accepting Enrollment Terms.  Rebate Enrollment Terms acceptance is now required just once per year instead of once in Q1 and again in Q3.

Are you using MDF across both Quest and One Identity?  If so you will note that the MDF Claim Period is now aligned across both companies at 45 days.

Did you think our Partner Learning Center looked outdated?  We did too.  The PLC, accessed via the Partner Portal, now has an updated look.  These changes better highlight required courses versus elective courses among many other enhancements to the user experience.

You asked for more product assets and we heard you!  You will now find more than 200 pieces of collateral in the Asset Library (accessed via the Marketing menu).  And there is more on the way as we look to identify and fill gaps in what we offer and update outdated items.

Get accredited in Log Management (Syslog).  There is now a new One Identity accreditation in the Partner Learning Center.  Get accredited soon to increase your knowledge and start earning incentives!

Annual Survey is now less onerous:  The 50-question Annual Survey is now split into 4 segments so you may tell us how we are doing without doing so in one long sitting.

  • March: Primary Users of the Partner Portal – 16 questions
  • June: All Partner Users – 13 questions
  • September: All Partner Users – 13 questions
  • December: All Partner Users – 14 questions

 Increased differentiator when YOU are leading the charge:  Programmatic front-end discounts have been adjusted in all regions, all currencies to reduce the Base Discount (non-Deal Reg opportunities) and increase the gap to Sourced Discount (Deal Registered opportunities).

Potential for quicker quoting:  Simplification of our Channel Discount Matrix will make the quoting process that-much-less involved and may reduce time-to-quote in some scenarios.

Authorized Training Partners: If a Business Unit wants to deem an entity as a training surrogate, Channel Programs and Operations has now engaged with LATAM/APJ/Emerging leaders and asked them to identify any ATPs they have in mind.  We have also developed documentation around the workflow & model to how this works. We are looking forward to the first ATP scenario to work out the final details around ensuring how our team receives the information needed to manually update our systems, to reflect completions outside of the normal flow.

Partner Portal Facelift: We are working to implement an updated look and feel to the Partner Portal on a new code base.  These changes will unlock further capabilities in the quarters to come.

Refreshed Deal Registration Product Picklist: The latest products will be listed against the correct product families.

Enhanced Callouts for MSP and other Partner Circle Designations in the Partner Locator: Search results in the Partner Locator will clearly identify a partner as a Managed Services Provider.  Other partner types/designations to follow.

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