Did Windows Update break the Rapid Recovery web interface?

Windows updates did interfere with the RR core's UI. The simplest fix that we have available is to upgrade to RR 6.2 which the programming needed to correct this is already within the installer.

support.quest.com/.../6.2

I'm on 6.1.3 and see no update for 6.2 in my console. I just forced a check and it came back with nothing.

Gotcha. It is out, was released a couple weeks ago. Either link provided, or this one will get you to that download:

support.quest.com/.../6085978

Auto update is not enabled for Rapid Recovery 6.2. The reason it is not enabled is that 6.2 is GDPR compliant and in order to be GDPR compliant it requires that an end user manually run the installer and accept the privacy policy. Unfortunately, we have no way of notifying each core without also providing an "install now" link. If we enabled it and you clicked "install now" the install would fail. So rather than put everyone in a situation where they would experience failed upgrades, we opted to notify everyone via email and not enable auto update.

I logged into my portal and see it now . Just download and install the full "core installer" on my core server I assume?

That is correct sir.

I got no E-mail. Oddly I did get a cold call from Support/sales yesterday and we talked for about 10 minutes. He never mentioned it.

Thanks!

Maybe I should save that for post upgrade after I see how it goes....lol

If you have a valid support contract and your email address is correct on your account, then an email was sent to you this week. I just actually got the stats on the emails, number of opens, and the click through rate. So I know one was sent. Check your spam filter.

I don't see any email from Quest about this either and we have a valid support contact and would assume my email addr is correct.

What was the subject or date it was sent so I can narrow my search (I have a lot of emails from quest from the forum and open cases. Yeah, we are having a bad RR week)