Hello community,
I am able protect my Windows 2016 physical server using data protection core.
But when I tried to use the Local mount utility to mount the recovery point, an error appears:
"Could not retrieve recovery points for the agent "ip address" due to a network error. Please verify your connection to the Core "localhost" and status of the Core service."
There is no network error. I can mount the recovery points for all other servers except the 2 Windows 2016 servers.
Version of core: 6.1.1.137
Version of local mount utility: 6.0.2.144
Backup server: Windows 2012 Standard 64 bit.
I am suspecting that the local mount utility version does not support Windows 2016 servers?
Any advice would be appreciated.
Thank you.