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How to remove Rapid Recovery 6.0.x/AppAssure 5.4.x agents software when everything else fails (206897)

You are trying to upgrade or uninstall the Rapid Recovery/AppAssure agent from one machine but you are unable to do so due to various errors such as Error 1, Error 1612, or some message stating that "Modifying generic versions with branded installer ... is not supported"
You may have a patch for that version of the agent already installed and also you are afraid that manually removing the filter drivers may result into an unbootable machine. You needs a simple, safe way for solving this problem.
 
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  • What are you talking about. This software is great. You just need to get your system updated. As you should already know Quest has taken responsibility for Appasure which is now called Rapid Recovery.
    The Dell knowledge base servers are now offline. You need to go to the Questt knowledge base site and search for that KB206897...it is there. However I did the work for you...here is the link: support.quest.com/.../206897

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  • What are you talking about. This software is great. You just need to get your system updated. As you should already know Quest has taken responsibility for Appasure which is now called Rapid Recovery.
    The Dell knowledge base servers are now offline. You need to go to the Questt knowledge base site and search for that KB206897...it is there. However I did the work for you...here is the link: support.quest.com/.../206897

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