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Free Trial of Data Protection | Rapid Recovery

Ryan McKinney
over 7 years ago

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  • over 7 years ago
    Hi Tudor,

    I have run same installer without making any changes in file name still looks license is not applying automatically.
    I have downloaded installer two times and after downloading file format of executable installer file looks like:
    "core-x64-6.1.0.645-trial_licensekey%3Dbd54df5731805a86c8ca2dca50db29c9fa60177de7aed15a.exe"

    One more query, Is there anything causing problem due to "%3D" OR "%" OR "%3" characters embedded in installer file name ? But I also don't have control over download file name.

    After launching Core console it is asking to provide license file and I have tried various keys by extracting from downloaded installer file name like,
    1. %3Dbd54df5731805a86c8ca2dca50db29c9fa60177de7aed15a [Getting product key is invalid error]
    2. bd54df5731805a86c8ca2dca50db29c9fa60177de7aed15a [Getting product key is invalid error]
    3. Dbd54df5731805a86c8ca2dca50db29c9fa60177de7aed15a [Getting product key is invalid error]
    4. core-x64-6.1.0.645-trial_licensekey%3Dbd54df5731805a86c8ca2dca50db29c9fa60177de7aed15a.exe [ Getting memory related error on UI]

    Please let us know if you find any resolution to fix this issue as I tried many attempts but still unable to proceed with product trial.

    Regards,
    Laxmikant
Reply
  • over 7 years ago
    Hi Tudor,

    I have run same installer without making any changes in file name still looks license is not applying automatically.
    I have downloaded installer two times and after downloading file format of executable installer file looks like:
    "core-x64-6.1.0.645-trial_licensekey%3Dbd54df5731805a86c8ca2dca50db29c9fa60177de7aed15a.exe"

    One more query, Is there anything causing problem due to "%3D" OR "%" OR "%3" characters embedded in installer file name ? But I also don't have control over download file name.

    After launching Core console it is asking to provide license file and I have tried various keys by extracting from downloaded installer file name like,
    1. %3Dbd54df5731805a86c8ca2dca50db29c9fa60177de7aed15a [Getting product key is invalid error]
    2. bd54df5731805a86c8ca2dca50db29c9fa60177de7aed15a [Getting product key is invalid error]
    3. Dbd54df5731805a86c8ca2dca50db29c9fa60177de7aed15a [Getting product key is invalid error]
    4. core-x64-6.1.0.645-trial_licensekey%3Dbd54df5731805a86c8ca2dca50db29c9fa60177de7aed15a.exe [ Getting memory related error on UI]

    Please let us know if you find any resolution to fix this issue as I tried many attempts but still unable to proceed with product trial.

    Regards,
    Laxmikant
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