Hi.
We upgraded appassure from 5.4.3 to rapidrecovery 6.0.2 in june. We had a problem with notification and we find the KB to resolve the problem. All was fine until last week. Our server restart due to a WIndows update. Now, rapidrecovery can't send any kind of notification (by email, toaster, windows event...) . I tried to apply the KB190334 without success.
Here a sample of the core log file:
ERROR 2016-08-17T08:11:26 [3058] - Replay.Core.Implementation.Events.Notificators.AlertsNotificationService ()
Failed to refresh notificator of type Replay.Core.Implementation.Events.Notificators.EmailNotificator
System.NullReferenceException depth 0: Object reference not set to an instance of an object. (0x80004003)
at Replay.Core.Implementation.Events.Notificators.AlertsNotificatorBase`1.GetSingleNotificationGroupSettings(IEnumerable`1 settingsGroups) +0x5 6000e13
at Replay.Core.Implementation.Events.Notificators.AlertsNotificatorBase`1.<GetAgentsSettings>b__2(KeyValuePair`2 agent) +0x0 6000e17
at System.Linq.Enumerable.ToDictionary[TSource,TKey,TElement](IEnumerable`1 source, Func`2 keySelector, Func`2 elementSelector, IEqualityComparer`1 comparer) +0x49 6000431
at System.Linq.Enumerable.ToDictionary[TSource,TKey,TElement](IEnumerable`1 source, Func`2 keySelector, Func`2 elementSelector) +0x0 6000430
at Replay.Core.Implementation.Events.Notificators.AlertsNotificatorBase`1.GetAgentsSettings(IDictionary`2 agentsSettings) +0x2a 6000e01
at Replay.Core.Implementation.Events.Notificators.AlertsNotificatorBase`1.RefreshNotificationSettings(IEnumerable`1 coreSettings, IDictionary`2 agentsSettings) +0x8 6000e0a
at Replay.Core.Implementation.Events.Notificators.AlertsNotificationService.RefreshNotificator(IAlertsNotificator notificator, CoreAlertsSettings generalAlertsSettings, IEnumerable`1 coreSettings, IDictionary`2 agentsSettings) +0x0 60036f6
ERROR 2016-08-17T08:11:26 [3058] - Replay.Core.Implementation.Events.Notificators.AlertsNotificationService ()
Failed to refresh notificator of type Replay.Core.Implementation.Events.Notificators.WindowsEventLogNotificator
System.NullReferenceException depth 0: Object reference not set to an instance of an object. (0x80004003)
at Replay.Core.Implementation.Events.Notificators.AlertsNotificatorBase`1.GetSingleNotificationGroupSettings(IEnumerable`1 settingsGroups) +0x5 6000e13
at Replay.Core.Implementation.Events.Notificators.AlertsNotificatorBase`1.<GetAgentsSettings>b__2(KeyValuePair`2 agent) +0x0 6000e17
at System.Linq.Enumerable.ToDictionary[TSource,TKey,TElement](IEnumerable`1 source, Func`2 keySelector, Func`2 elementSelector, IEqualityComparer`1 comparer) +0x49 6000431
at System.Linq.Enumerable.ToDictionary[TSource,TKey,TElement](IEnumerable`1 source, Func`2 keySelector, Func`2 elementSelector) +0x0 6000430
at Replay.Core.Implementation.Events.Notificators.AlertsNotificatorBase`1.GetAgentsSettings(IDictionary`2 agentsSettings) +0x2a 6000e01
at Replay.Core.Implementation.Events.Notificators.AlertsNotificatorBase`1.RefreshNotificationSettings(IEnumerable`1 coreSettings, IDictionary`2 agentsSettings) +0x8 6000e0a
at Replay.Core.Implementation.Events.Notificators.AlertsNotificationService.RefreshNotificator(IAlertsNotificator notificator, CoreAlertsSettings generalAlertsSettings, IEnumerable`1 coreSettings, IDictionary`2 agentsSettings) +0x0 60036f6
ERROR 2016-08-17T08:11:26 [3058] - Replay.Core.Implementation.Events.Notificators.AlertsNotificationService ()
Failed to refresh notificator of type Replay.Core.Implementation.Events.Notificators.SyslogNotificator
System.NullReferenceException depth 0: Object reference not set to an instance of an object. (0x80004003)
at Replay.Core.Implementation.Events.Notificators.AlertsNotificatorBase`1.GetSingleNotificationGroupSettings(IEnumerable`1 settingsGroups) +0x5 6000e13
at Replay.Core.Implementation.Events.Notificators.AlertsNotificatorBase`1.<GetAgentsSettings>b__2(KeyValuePair`2 agent) +0x0 6000e17
at System.Linq.Enumerable.ToDictionary[TSource,TKey,TElement](IEnumerable`1 source, Func`2 keySelector, Func`2 elementSelector, IEqualityComparer`1 comparer) +0x49 6000431
at System.Linq.Enumerable.ToDictionary[TSource,TKey,TElement](IEnumerable`1 source, Func`2 keySelector, Func`2 elementSelector) +0x0 6000430
at Replay.Core.Implementation.Events.Notificators.AlertsNotificatorBase`1.GetAgentsSettings(IDictionary`2 agentsSettings) +0x2a 6000e01
at Replay.Core.Implementation.Events.Notificators.AlertsNotificatorBase`1.RefreshNotificationSettings(IEnumerable`1 coreSettings, IDictionary`2 agentsSettings) +0x8 6000e0a
at Replay.Core.Implementation.Events.Notificators.AlertsNotificationService.RefreshNotificator(IAlertsNotificator notificator, CoreAlertsSettings generalAlertsSettings, IEnumerable`1 coreSettings, IDictionary`2 agentsSettings) +0x0 60036f6
ERROR 2016-08-17T08:11:26 [3058] - Replay.Core.Implementation.Events.Notificators.AlertsNotificationService ()
Failed to refresh notificator of type Replay.Core.Implementation.Events.Notificators.SnmpNotificator
System.NullReferenceException depth 0: Object reference not set to an instance of an object. (0x80004003)
at Replay.Core.Implementation.Events.Notificators.AlertsNotificatorBase`1.GetSingleNotificationGroupSettings(IEnumerable`1 settingsGroups) +0x5 6000e13
at Replay.Core.Implementation.Events.Notificators.AlertsNotificatorBase`1.<GetAgentsSettings>b__2(KeyValuePair`2 agent) +0x0 6000e17
at System.Linq.Enumerable.ToDictionary[TSource,TKey,TElement](IEnumerable`1 source, Func`2 keySelector, Func`2 elementSelector, IEqualityComparer`1 comparer) +0x49 6000431
at System.Linq.Enumerable.ToDictionary[TSource,TKey,TElement](IEnumerable`1 source, Func`2 keySelector, Func`2 elementSelector) +0x0 6000430
at Replay.Core.Implementation.Events.Notificators.AlertsNotificatorBase`1.GetAgentsSettings(IDictionary`2 agentsSettings) +0x2a 6000e01
at Replay.Core.Implementation.Events.Notificators.AlertsNotificatorBase`1.RefreshNotificationSettings(IEnumerable`1 coreSettings, IDictionary`2 agentsSettings) +0x8 6000e0a
at Replay.Core.Implementation.Events.Notificators.AlertsNotificationService.RefreshNotificator(IAlertsNotificator notificator, CoreAlertsSettings generalAlertsSettings, IEnumerable`1 coreSettings, IDictionary`2 agentsSettings) +0x0 60036f6
Can someone help me.
Thanks.
