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Facing issue while retrieving Recent recovery point information via REST API from Rapid Recovery 6.1

laxmikant.darade
over 8 years ago

I am facing issue while retrieving recent recovery points information via REST API from Rapid Recovery 6.1. Getting 500-Internal server error when we try below REST API request with Rapid Recovery 6.1.

When we try same API request with AppAssure 5.4.3 (older version), it works fine. Is there any changes done with Rapid Recovery 6.1 version related to this API .

Setup Details:

- Installed Rapid Recovery 6.1 on Windows 2012 R2 machine and protecting 3 test machines including Windows 2016 machine

 

Request Details: -

Method: PUT

URL: https://<RR Core IP>:8006/apprecovery/api/core/recoveryPoints/recent

Request Body:

<?xml version="1.0" ?>
<getMostRecentRecoveryPoints xmlns="http://apprecovery.com/management/api/2010/05">
  <agentIds>
    <agentId>4bdf3815-ca05-4f3c-bbb8-8b4c30052ad5</agentId>
  </agentIds>
</getMostRecentRecoveryPoints

 

Response:-

  1. Status Code: 500 Internal Server Error
  2. Content-Length: 2129
  3. Content-Type: application/xml
  4. Date: Thu, 22 Dec 2016 08:56:49 GMT
  5. Etag: 1B2M2Y8AsgTpgAmY7PhCfg==
  6. Server: Microsoft-HTTPAPI/2.0

Response Body:

<serverError>

<message>The method was not found for this Request.</message>
<type>System.MissingMethodException</type>
<detail>
System.MissingMethodException: The method was not found for this Request. at Replay.ServiceHost.Implementation.Hosting.ServiceHost.HandleIncomingRequest(IHttpRequestEventArgs eventArgs)
</detail>
<stackTrace>
System.MissingMethodException: The method was not found for this Request. at Replay.ServiceHost.Implementation.Hosting.ServiceHost.HandleIncomingRequest(IHttpRequestEventArgs eventArgs)
</stackTrace>

<serverException>

<message>The method was not found for this Request.</message>
<type>System.MissingMethodException</type>
<detail>
System.MissingMethodException: The method was not found for this Request. at Replay.ServiceHost.Implementation.Hosting.ServiceHost.HandleIncomingRequest(IHttpRequestEventArgs eventArgs)
</detail>
<rawException>
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
</rawException>
</serverException>

</serverError>

 

Can someone provide any pointers to resolve this issue?

 

Thanks and Regards,

Laxmikant