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Job hungs every night

pokedoke
over 7 years ago

Hi,

 

I have a problem with the backup jobs on one of my machines. The job alwasys hung at 6% and I have to manually cancel the job to try again with the backup. I need help to troubleshoot the problem and solve it asap. See attached pictures.

 

 

Best regards

Poke

Parents
  • 0 over 7 years ago
    Hi,

    Thanks for your reply.

    How do I change schedule to only take base image or snapchot of D: and E: drive?

    Here is some info from the log-files.

    Core-Log

    ERROR 2017-01-15T20:42:21 [13818] - Replay.Core.Implementation.Transfer.VolumeDataReaderStream (Agent=Server-name Volume=C:\ BlockOffset=0x7a721d BlockLength=0x200 Job Id = 171b89f5-d01b-4ca3-8ae5-8f74bf5d854b:TransferJob 0ef2736d-b689-43ff-8d6a-00b711556be4:VolumeTransferJob)
    Transfer data server responded to request for block offset 0x7a721d, block length 0x200 with server error: This volume instance was closed for IO operations. New instance should be created
    System.InvalidOperationException depth 0: This volume instance was closed for IO operations. New instance should be created (0x80131509)


    Agent-Log

    ERROR 2017-01-15T20:45:42 [84] - Replay.Agent.Implementation.Transfer.TransferDataChannel (RemoteEndPoint=172.18.1.1:58967)
    Sending of volume data at byte offset 0xd94b80000, byte length 0x400000 failed
    System.AggregateException depth 0: One or more errors occurred. (0x80131500) ---> (Inner Exception #0 depth 0) Replay.Common.Contracts.Win32Api.Win32ApiFailedException depth 1: I/O operation - The network connection was aborted by the local system (0x80131500)
    at Replay.Common.Implementation.Win32Api.NativeIOReader.EndTransmitFile(IAsyncResult asyncResult) +0xc3 600238e
    at Replay.Common.Implementation.Win32Api.NativeIOReader.<>c__DisplayClass4.<StartTransmitFile>b__3(IAsyncResult ar) +0x0 60029f5
    --- End of inner exception depth 1 stack trace ---
    at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) +0x11 6003de5
    at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) +0x43 6003e09
    at Replay.Agent.Implementation.Transfer.TransferDataChannel.SendRawData(IVolume volume, UInt64 offsetInBytes, UInt64 lengthInBytes) +0x69 60007b3
    at Replay.Agent.Implementation.Transfer.TransferDataChannel.SendData(IVolume volume, UInt64 byteOffset, UInt64 byteLength, UInt64 volumeSize) +0x6c 60007b0
    at Replay.Agent.Implementation.Transfer.TransferDataChannel.SendVolumeDataResponse(IVolume volume, UInt64 byteOffset, UInt64 byteLength, UInt64 volumeSize) +0x22 60007ad

    DEBUG 2017-01-15T20:45:42 [84] - Replay.Agent.Implementation.Transfer.TransferDataConnection ()
    Socket object disposed while handling requests from 172.18.1.1:58967; this probably indicates the server is shutting down. No further requests will be handled

    DEBUG 2017-01-15T20:45:42 [84] - Replay.Agent.Implementation.Transfer.TransferDataServer ()
    Removing client connection 172.18.1.1:58967 from connection list

    DEBUG 2017-01-15T21:04:50 [45] - Replay.Agent.Implementation.Metadata.AgentMetadataService ()
    BCD backup created with the following result: 'The operation completed successfully.
Reply
  • 0 over 7 years ago
    Hi,

    Thanks for your reply.

    How do I change schedule to only take base image or snapchot of D: and E: drive?

    Here is some info from the log-files.

    Core-Log

    ERROR 2017-01-15T20:42:21 [13818] - Replay.Core.Implementation.Transfer.VolumeDataReaderStream (Agent=Server-name Volume=C:\ BlockOffset=0x7a721d BlockLength=0x200 Job Id = 171b89f5-d01b-4ca3-8ae5-8f74bf5d854b:TransferJob 0ef2736d-b689-43ff-8d6a-00b711556be4:VolumeTransferJob)
    Transfer data server responded to request for block offset 0x7a721d, block length 0x200 with server error: This volume instance was closed for IO operations. New instance should be created
    System.InvalidOperationException depth 0: This volume instance was closed for IO operations. New instance should be created (0x80131509)


    Agent-Log

    ERROR 2017-01-15T20:45:42 [84] - Replay.Agent.Implementation.Transfer.TransferDataChannel (RemoteEndPoint=172.18.1.1:58967)
    Sending of volume data at byte offset 0xd94b80000, byte length 0x400000 failed
    System.AggregateException depth 0: One or more errors occurred. (0x80131500) ---> (Inner Exception #0 depth 0) Replay.Common.Contracts.Win32Api.Win32ApiFailedException depth 1: I/O operation - The network connection was aborted by the local system (0x80131500)
    at Replay.Common.Implementation.Win32Api.NativeIOReader.EndTransmitFile(IAsyncResult asyncResult) +0xc3 600238e
    at Replay.Common.Implementation.Win32Api.NativeIOReader.<>c__DisplayClass4.<StartTransmitFile>b__3(IAsyncResult ar) +0x0 60029f5
    --- End of inner exception depth 1 stack trace ---
    at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) +0x11 6003de5
    at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) +0x43 6003e09
    at Replay.Agent.Implementation.Transfer.TransferDataChannel.SendRawData(IVolume volume, UInt64 offsetInBytes, UInt64 lengthInBytes) +0x69 60007b3
    at Replay.Agent.Implementation.Transfer.TransferDataChannel.SendData(IVolume volume, UInt64 byteOffset, UInt64 byteLength, UInt64 volumeSize) +0x6c 60007b0
    at Replay.Agent.Implementation.Transfer.TransferDataChannel.SendVolumeDataResponse(IVolume volume, UInt64 byteOffset, UInt64 byteLength, UInt64 volumeSize) +0x22 60007ad

    DEBUG 2017-01-15T20:45:42 [84] - Replay.Agent.Implementation.Transfer.TransferDataConnection ()
    Socket object disposed while handling requests from 172.18.1.1:58967; this probably indicates the server is shutting down. No further requests will be handled

    DEBUG 2017-01-15T20:45:42 [84] - Replay.Agent.Implementation.Transfer.TransferDataServer ()
    Removing client connection 172.18.1.1:58967 from connection list

    DEBUG 2017-01-15T21:04:50 [45] - Replay.Agent.Implementation.Metadata.AgentMetadataService ()
    BCD backup created with the following result: 'The operation completed successfully.
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