On one of my 6 core servers I do not see the services when in the services control panel. I need to be able to see the servicis to do clean shutdowns.
Does any one know how to get the to display? I exported the servics entries from one of the other cores registry and inporeted them to the core that is having the problem that didnt fix it, I tried doing a repair if the rapid recovery core install that didnt fix it.
Hi dlpreston:
Not sure that I fully understand the issue. It looks to me that you cannot find the Rapid Recovery services in services.msc.
If Windows services do not show up in services.msc it is NOT because they are not present and running. Most likely the services.msc is pointing toward other machine (that does not have Rapid Recovery installed). To check if indeed it is the case, please open services.msc, go to actions, Connect to another computer and make sure that the "Local Computer" radio button is selected.
However, I may be mistaken and there is some kind of filter that does not allow you to see the Rapid Recovery Services. Assuming that this is the case, please open an elevated powershell console and consider the following commandlets (please note that the lines starting with a "#" are comments and do not need to be entered to get the desired results):
PS C:\> #list Rapid Recovery Services
PS C:\> get-service Rapid*,Dell*
The result is shown below:
Status Name DisplayName
------ ---- -----------
Running DellDRLogSvc DellDRLogSvc
Running RapidRecoveryAgent Dell Data Protection | Rapid Recove...
Running RapidRecoveryCore Dell Data Protection | Rapid Recove...
Running RapidRecoveryMo... Dell Data Protection | Rapid Recove...
Running RapidRecoveryVM... Dell Data Protection | Rapid Recove...
As you see you must have at least 5 services if you run Rapid recovery 6.1 (if you have an Appliance, you may have an extra service).
You need to make sure that ALL the services are stopped.
PS C:\> #Disable the Rapid Recovery Core Service (you need to do it to avoid the core service starting on)
PS C:\> set-service RapidRecoveryCore -StartupType Disabled
PS C:\> #Enable the Rapid Recovery Core Service
PS C:\> sc.exe config RapidRecoveryCore start= delayed-auto
PS C:\> #stop the core service
PS C:\> stop-service RapidRecoveryCore
PS C:\> #start the core service
PS C:\> start-service RapidRecoveryCore
PS C:\> #stop the other services that are still running after the core service stopped
PS C:\> stop-service Rapid*,Dell*
Hope that this helps
