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Failed on: Determining Data to Send

Corrigun
over 7 years ago

I am getting the following error from the "C" partition of a Windows 2008r2 DC on the first backup. The reserve partition and the data partition seem to not have this problem.

It appears that Dell has a KB about this and even though we have three Dell SonicWalls with current service contracts it will not let me read the KB after logging in.

https://support.software.dell.com/appassure/kb/177780

We do have Symantec Appassure running on the server being backed up but had AA backing it up prior to the upgrade to RR. If this will not work I need to know now before we pay for the license.

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  • 0 over 7 years ago
    I did and they sent me the KB's. As far as Dell is concerned my Sonicwall contract is only good for Sonicwall support.

    It appears the problem is that RR perceives a problem with the partitions "overlapping". The suggested solution is to resize the volumes but I'm not willing to break a production server by resizing a system or reserved partition. Especially when other backup software (including AA) will back up the machine successfully.

    I'm working with support and hope to get a solution soon. In the mean time I am open to any suggestions.
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  • 0 over 7 years ago
    I did and they sent me the KB's. As far as Dell is concerned my Sonicwall contract is only good for Sonicwall support.

    It appears the problem is that RR perceives a problem with the partitions "overlapping". The suggested solution is to resize the volumes but I'm not willing to break a production server by resizing a system or reserved partition. Especially when other backup software (including AA) will back up the machine successfully.

    I'm working with support and hope to get a solution soon. In the mean time I am open to any suggestions.
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