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Failed on: Determining Data to Send

I am getting the following error from the "C" partition of a Windows 2008r2 DC on the first backup. The reserve partition and the data partition seem to not have this problem.

It appears that Dell has a KB about this and even though we have three Dell SonicWalls with current service contracts it will not let me read the KB after logging in.

https://support.software.dell.com/appassure/kb/177780

We do have Symantec Appassure running on the server being backed up but had AA backing it up prior to the upgrade to RR. If this will not work I need to know now before we pay for the license.

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  • Hi Tim,

    I read the KB which you paraphrase and I understand that a BMR may be out in this instance but I would rater be able to back up and restore granular items and data volumes than to do nothing at all.

    In many instances there is a smaller RAID array that is dedicated to the reserve and O/S volumes. This would be the last volume on that disk. Resizing a reserve or system volume on a working physical server is not suggested by anyone that I am aware of and therefore this is not really a solution.
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  • Hi Tim,

    I read the KB which you paraphrase and I understand that a BMR may be out in this instance but I would rater be able to back up and restore granular items and data volumes than to do nothing at all.

    In many instances there is a smaller RAID array that is dedicated to the reserve and O/S volumes. This would be the last volume on that disk. Resizing a reserve or system volume on a working physical server is not suggested by anyone that I am aware of and therefore this is not really a solution.
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