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Rapid Recovery 6.1 - Server Error timeouts and how to delete alerts?

JayT
over 7 years ago

This used to be possible in Appassure but I can't seem to find a way - I have a 1yr log of alerts that take forever to load now on my Cores - in previous versions they would load just fine. I kee receiving timeouts also and can't seem to find where to change these. All connection timeouts I can find are at least 10min or greater. 

Any ideas?

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  • +1 over 7 years ago
    Are you using the central management console to connect to this core? The error message stack trace looks like it is coming from the central management console. If you are then you need to increase it's timeout settings which are in the registry in HKEY_LOCAL_MACHINE\SOFTWARE\AppRecovery\Mcmp\ProxyService. That's where the 1:40 is coming from. You can either increase the timeout there, or you could go directly to the core console on the core you are working with and use it to dismiss this massive quantity of alerts.
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  • +1 over 7 years ago
    Are you using the central management console to connect to this core? The error message stack trace looks like it is coming from the central management console. If you are then you need to increase it's timeout settings which are in the registry in HKEY_LOCAL_MACHINE\SOFTWARE\AppRecovery\Mcmp\ProxyService. That's where the 1:40 is coming from. You can either increase the timeout there, or you could go directly to the core console on the core you are working with and use it to dismiss this massive quantity of alerts.
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