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Driver Injection Fails

All,

I have a pretty vanilla test server for use in BMR testing and I am having trouble injecting drivers into the Boot Media process. It uses Intel storage controllers for RAID and Intel Gigabit NIC's..

With AA you had to extract and use the actual driver file itself (iastor.sys for example) but this fails with a "ONLY .ZIP FILES ALLOWED" message. The documentation says rename the entire installer from .exe to .zip but this fails with a "NO NEW OR UPDATED DRIVERS WERE FOUND..." message. It also suggests to extract the driver file and then zip the folder where the extracted drivers reside but this also fails with the same message.

Am I missing something? These two drivers are arguably two of the most popular server drivers in the field so it seems like they should be no brainers.

Thanks

  • When dealing with drivers you need to extract them so you can see the driver files and then zip them back up. It is somewhat counterintuitive but that's what it takes. So if you have a .exe with drivers use a program like 7zip to extract them to a folder. Then zip that folder. Then inject. That should fix your problems.

    You also need to make sure you are using the correct architecture version of the driver. For AppAssure 5.4.3 you could choose whether to create a 64 bit or 32 bit boot cd. With Rapid Recovery it is only capable of creating a 64 bit boot cd. So you need to make sure the drivers are 64 bit if you are using Rapid Recovery.
  • No I get the extraction process, I had to do that with AA. It just wasn't working. I did manage to find an Intel zip version that worked natively. The other was just a bad download apparently.

    Good object lesson for anyone who happens on this to practice, practice, practice your DR plan. Make sure it works in real life before you need it.

    Thanks