Nightly job not consolidating recovery points

Hi,

im using RR 6.2.10100 on a core.

Its protecting few VMs. Lacking storage space my rentetion policy is quite small , i  keep maximum 7 recovery points (daily snapshot).

If i understand correctly, night jobs are supposed to consolidate recovery points.

It just doesn't work on this specific Core.

I end up having 90 recovery points per VM, and not free space on my repository.

I have 3 other cores, and no problem with them.

What could cause this behavior?

  • Make sure the nightly job/ roll-up,  specifically Deleting index RPFS is running and completing. My guess would be that it is not

    -https://support.quest.com/rapid-recovery/kb/198715/understanding-deferred-delete-in-nightly-jobs

  • To me this sounds like rollup is not running each night, or your retention policy is not configured in quite the way you stated. Can you tell us what the values are for each of the sections of your retention policy? Maybe post a screenshot of it? It isn't possible to set the retention policy to only keep 7 daily snapshots. You must have at least 1 day of "keep all recovery points" and then you can have a value set for the "Keep 1 recovery point per day" section. So to calculate your retention policy we need to know how many snapshots you are taking per day (what's your backup schedule) and then how your retention policy is set.  Once we have those two pieces of info, we can calculate how many recovery points you should have.

    The other thing to do is to make sure rollup is running. To do that, go to the events tab on the core server and search for the word "roll". Make sure there is one job for each agent each day. This is what actually processes the recovery points and removes them. Then it is up to the background job "deleting index RPFS files" to actually process the deletions and clean the data from the repository.

  • Sorry my english is bad so i was not clear.

    I meant i do one daily snapshot. so i should have around 6 to 8 snapshots for each of my VM.

    HEre is a picture of the retention policy

    No rollup show in events. That is the problem.

    on my VM parameters rollup is enabled

    in main parameters 

    if i click on Modify to change main nightly job parameters 

    i don't know if its normal but the checkbox is unchecked

  • If there are no rollup jobs showing that is definitely the problem. Please uncheck rollup in the nightly jobs settings area and then save it. Then edit nightly jobs settings again and check rollup. Then set the time to 1-2 minutes in the future and save it. That way nightly jobs run immediately. If you don't see rollup queue up immediately after the time you set, something is definitely wrong. If you want to try a core service restart, that might help, but my next step after that is for you is to open a support case.

  • no change after restarting the core, disabling and reenabling the nightly rollups.

    nothing (no error) shows up in events.

    I only get this message:

    Basically it says Nightly rollups was ignored because no VM that requires rollup were detected.

    i opened a case.

  • If it's saying there is none that require rollup detected then it's probably related to the configuration. This is the server taking backups right? Are any of these machines being replicated offsite? Are the replications completing successfully? In order for rollup to be able to run you must have:

    1. a successful backup in the last 24 hours
    2. if replication is enabled the most recent recovery points must be successfully replicated
  • there is indeed an offsite replication, which is not completing.

    I will delete the outbound replication and see if roll up works.

  • Awesome! Glad that worked for you.