Agentless Ubuntu 20 backups - reports integration services is not running

Just setup a new 2019 HyperV server and installed the 6.5 Agent on it. The HyperV server is running 2x Ubuntu 20.04 LTS servers and we've run the commands on both servers for the integration services https://www.serverwatch.com/guides/installing-and-activating-hyper-v-linux-integration-services/ and restarted both machines, all of the Integration services and guest services are enabled on HyperV for both machines as well.

When we're looking at the virtual Ubuntu machines on the Rapid Recovery 6.5 Console, they're coming up with the warning "snapshots may only be crash-consistent because Integration Services is not running on the virtual machine or it is out of date".  We've also done a base image of both Ubuntu servers and the recovery points have a yellow circle next to the recovery point saying "Not consistent, machine may have boot problems".  

This is the first time we're backing up Ubuntu agentless, am i missing anything obvious or is this correct?