• Agentless Ubuntu 20 backups - reports integration services is not running

    Just setup a new 2019 HyperV server and installed the 6.5 Agent on it. The HyperV server is running 2x Ubuntu 20.04 LTS servers and we've run the commands on both servers for the integration services https://www.serverwatch.com/guides/installing-and…

  • Unable to export VM to remote Hyper-V Server

    Every time I try to get do a VM export (one-time or continual), I get this error:

    "Cannot connect to the Hyper-V server 'hosthv02' using the specified credentials. Please make sure the user name and password are correct."

    These are the…

  • Hyper-V hosts freezing during Rapid Recovery Agentless backup of VM's

    We have been running Rapid Recovery 6..1.2 for over a year using Agentless Backup on our Hyper-V hosts to backup VM's without problems. We recently bought 3 new hosts to replace the current hosts which are end of life. All hosts (old and new) are running…

  • Can't start the windows 2008 R2 in virtual machine and BMR

    windows 2008 r2 server was protected by Quest, But suddenly the Windows 2008 r2 server had a HDD issue  and it is down now. Hence, we tried to create one-time export as virtual machine, the export was successful but it failed to boot on windows 2016 server…

  • Can you use a 10GB virtual NIC between the Rapid Recovery core and the Hyper-v Host

    I have a DELL VRTX server with two modules. The Rapid Recovery Core is running on one module in a VM with the data repository, and I am exporting to a second module on the same VRTX. Can you use a 10GB virtual NIC between the Rapid Recovery core and the…

  • Core memory usage in Hyper-V VMs making VMs unresponsive

    We run most of our Rapid Recovery Cores in Hyper-V VMs. Since upgrading from Appassure 5.4 to Rapid Recovery we've had problems with the Core service gradually using up more and more memory until it eventually uses up all the available memory recourses…