Have to completely Re-do retention policies and schedules after VCenter Upgrade

Where do I send complaints/suggestions to Quest? This is pretty ridiculous.

I upgraded my VCenter server, which also involved a certificate change. Well, after that, RR refused to connect. I contacted support, and the way to fix? REMOVE Vcenter from rapid recovery (Don't check "Remove with Recovery Points"!), and, then re-add. Well, guess what. You are forced to RE DO all retention policies, and schedules for any machines that aren't default!

This is pretty lame.. should not the metadata regarding that stuff be associated with the machine even after it's 'removed', and the restore points are there? OR, make it so I don't have to DELETE VCENTER because of an UPGRADE?