• Service DellDRLogSvc is not running after Installtion of Rapid Recovery 6.2.1 Core an Agents

    Yesterday, I installed the new core version 6.2.1 and the agent version. Now I got the problem, that the Service DellDRLogSvc is not running on each server, which I installed. I can't start it. I got the message: "Error 2: The system cannot find the file…

  • Hyper-V hosts freezing during Rapid Recovery Agentless backup of VM's

    We have been running Rapid Recovery 6..1.2 for over a year using Agentless Backup on our Hyper-V hosts to backup VM's without problems. We recently bought 3 new hosts to replace the current hosts which are end of life. All hosts (old and new) are running…

  • 6.2 Mail Restore Error

    So this new feature in 6.2 sounds great, the local mount utility is a bit clunky. However on testing the feature, we get an API UN/PW error. Im told this is because the Core doesn't have Outlook installed..

    So Outlook being a licences product, and…