• Needing to use a Fujitsu ScanSnap iX1500 with a TWAIN application in a Remote Desktop Session, Citrix, VMware, or Azure? No problem!

    RemoteScan supports the following Fujitsu ScanSnap models, in addition to the standard TWAIN and WIA, enabling these scanners to be used with server hosted TWAIN or ISIS compliant scanning applications:

    • iX1500
    • iX500
    • iX100
    • S1100i
    • S1300i

    To configure…

  • File Cabinets not showing up

        Hello, I have tried trouble shooting but cannot find the answer to this. I was scanning documents on Enterprise Scanning within RemoteScan Live and then the file cabinets went away. I tried restarting the computer but that did nothing. The previously…

  • RemoteScan Double Hop

    We are occasionally asked if RemoteScan has the ability to “hop” from a remote desktop scanning workstation to a Terminal Server and then from there to a second Terminal Server.  While the need for this scenario is rare, it is occasionally…

  • Showing/Hiding the RemoteScan Client User Interface

    The RemoteScan Client Interface is a simple TWAIN scanning user interface that will normally appear when utilizing RemoteScan within a remotely hosted scanning application.  This interface provides the user the ability to modify scan settings such as DPI…