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Performance health dashboard not working - Could not create SSL/TLS secure channel

infraestrutura_49453
over 3 years ago

Hi!


I'm receiving this error message when I try to open Performance health dashboard.

 Could not create SSL/TLS secure channel


I checked firewall rules and all necessary ports are ok.

Any idea?

  • over 3 years ago

    Hi there,

    This type of error typically has to do with the version of TLS and .net framework on the Spotlight Client machine.

    See referenced MS article.

    You might have already reached out to Support team as well. They'll be able to provide more details.

    Hope that helps out!

    Gita
    Spotlight Support Team