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Single Oracle Agent Not Responding

IvanAtUL
over 7 years ago

Hello,

All agents are responding except the QA Agent.

1. We've tried restarting the Central Agent and all agents.

2. I don't BELIEVE there are any large jobs processing, given that we took the agents down after the last scheduled job was run.

3. We have confirmed that the working directory exists on the server.

4. Sadly, we do not have a support plan with Dell to open a ticket at this time due to budget cuts.

Any advice or guidance would be appreciated!

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  • 0 over 7 years ago

    Thanks Tom - after reviewing the logs, we found that the server host name was not fully qualified. Something must have changed in the environment, because adding the suffixes fixed the problem.

    Much appreciated!

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  • 0 over 7 years ago

    Thanks Tom - after reviewing the logs, we found that the server host name was not fully qualified. Something must have changed in the environment, because adding the suffixes fixed the problem.

    Much appreciated!

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