Under Review
over 7 years ago

Turning off the "locks will be released" message upon closing a CSR

I would like to propose that we can choose whether or not to display the message regarding locks being released when a PeopleSoft CSR is moved to the closed status. I don't know if this is applicable to non-PeopleSoft CSRs or not, but I assume not.

 

As a Stat user since 2004, and having migrated to production and closed out close to 2,000 CSRs, I have seen this message way too often. For me, it provides no value and has not for years, since I am aware that closing a CSR will result in locks being released on the objects being maintained by that CSR. This pop-up message dialog, therefore, is nothing but an inconvenience to me, requiring me to dismiss it each time I move a CSR to a closed status in the workflow. It seems to me that any user of Stat for any length of time should be well aware that closing a CSR will release the associated locks.

 

Perhaps it is of value to other customers - I don't know. If so, then I would like to see an option added to selectively disable that message per service domain or globally. If it is not of value to other customers, perhpas it should be removed entirely.

 

Thank you for your consideration.

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