Erwin window not displaying correctly

Hi, my Erwin is behaving differently. I do not see Attributes listed when I select 'Attributes Properties'.

I only see empty space in attributes place.

we are using Workgroup edition 2020 R2 SP1 edition on Windows 10.

I tried this below solution but still no luck.

and also tried to change Windows display settings, still no luck.

any help is appreciated.

Thank you!

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