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1 Feb 2018
KACE UserKon is Back!
After several years’ hiatus, KACE users will once again gather as a tribe. KACE UserKon 2018, to be held in New Orleans May 14–17, looks to be better than ever, with a slew of opportunities to up your systems management game. Long-time KACE customers know what makes UserKon so special, but if you’ve never joined us, here’s why you should: It’s the only conference dedicated exclusively...
7 Dec 2017
Busy Getting Ready for Holidays? Learn A Simple Way to Streamline Your Help Desk!
Do the Holidays have you dreaming of sipping eggnog by the yuletide fire? Watching football in front of the big screen TV in your favorite recliner? Or better yet, spending cherished time with your loved ones? If so, having your Service Desk running like a well-oiled machine will ensure peace of mind so that you can enjoy all the great things that make this holiday season special for you. Did you know that you can have...
6 Nov 2017
5 Myths about Unified Endpoint Management – Debunking them with KACE
Myths are cool. I heard a lot of myths and legends as bedtime stories when I was growing up, then studied them for years in high school and college. But nowadays, most of the myths I hear are about endpoint management and how it’s too difficul...
31 Oct 2017
Endpoint Management in a Mobile World – What Does the Future Hold for Admins?
When it comes to endpoint management, I’m fond of the saying, “You can’t manage what you can’t measure.” But what if you can’t even see it? Or report on it? Or remediate it when it’s been compromised? Our re...
5 Sep 2017
Get Mobile with KACE
Break free and get mobile with KACE endpoint systems management. Everything is mobile today: shopping, mail, socializing and much more. Not long ago, doing those things online was unheard of, but now we take it for granted. We all live in a mo...
5 Sep 2017
Automating Systems Management — Work Smarter, Not Harder
Work smarter, not harder — it’s is a great idea, but how can we accomplish it? The answer for IT administrators like us, of course, is automation. But we’re already stretched thin, so how can we find time to automate our daily task...
5 Sep 2017
How to Secure Your Endpoints: Mix, Match and Customize
Software updates and patch management got you down? Seems like new ransomware, malware and viruses lurk around every corner these days, and software companies are releasing patches in swarms to keep up. In addition, computing environments are more c...
31 Aug 2017
Predicting the Future of Endpoint Management in a Mobile World
A few weeks ago, my colleague John O’Boyle posted that there is no end to endpoint management . That’s no secret to system administrators who spend most of their time thinking about mobile device management , endpoint security, security pat...
7 Aug 2017
The true cost of keeping your systems safe from malware
I read all sorts of security blogs, and the comments I see to articles about staying ahead of the latest Windows OS and third-party security updates attest to the challenge of keeping systems up to date: “Great — another blue screen of death I will need to address,” or “I just recovered from the last patching problems of last month.” I frequently see this blind hatred for dealing with patching...
3 Aug 2017
Targeting, Automating and Reporting with KACE
Time is Money – Photo Courtesy: Tax Credits Time is money. Do more with less. Rightsizing. Whichever mantra is in vogue, we all know what these really mean. You have more work than ever with even less resources — and less time to get them done! How can you manage the expectations of your organization’s stakeholders and still work a reasonable amount of hours per week? What about that project that’s...
19 Jul 2017
Endpoint Systems Management - Covering the Full Life Cycle
A few years ago, we were blown away by how far technology had taken us. Well, today it’s unreal. Every day we interact with countless interconnected mobile devices, laptops, tablets and desktop computers, all laden with a wide range of applications, connecting to numerous servers on premises and in the cloud — and it’s all now become the status quo of doing business. What this means for systems administrators...
18 Jul 2017
Windows 10 Update Sizes Are Shrinking
Still avoiding Windows 10 because it seems like such a hassle to manage the ongoing, bandwidth-clogging updates? Here’s some news that may put a spring in your step. The Unified Update Platform, an emerging Microsoft technology in testing now with Windows Insider Program members and soon to hit general release, is expected to reduce Windows 10 update sizes by a about third. According to Microsoft, the Unified...
17 Jul 2017
Moving to Windows 10? Tips for a Faster, Smoother Transition
Windows 10 offers many advantages for organizations, including cloud integration and stronger security. But, migrating your organization to Windows 10 can be a challenge filled with concerns about security weaknesses, user interruptions, application updates, image deployments and more. Obstacles to a successful migration So, let’s explore several of the issues you might face when transitioning to Windows 10...
15 Jun 2017
Windows 10: Tips for a Successful Migration
Is now the right time to move to Windows 10? The end-of-life for Windows 7 is set for 2020, which will be here before we know it. With all the recent ransomware attacks in the news lately, no one wants un-supported operating systems on their network....
13 Jun 2017
Defang WannaCry and other threats by layering least privilege into your endpoint security strategy
After a decade of working in the regulated banking and finance industry, I now spend my days helping Quest customers improve their layered defense strategies. Unfortunately, eight out of ten of the customers I talk with heavily favor patching over other important layers of security. Patching is just one piece in an overall strategy for defending your network and endpoints. Another critical piece of a robust defense...
16 May 2017
Critical Notification, WannaCry Virus KACE Systems Management Appliance
The WannaCry ransomware patching is causing some SMA (K1000) customers to report a problem with locating the patch for the WannaCry ransomware virus. New Webcast: “ The Next Massive Ransomware Attack ”. Learn vital strategies that will help your network avert the next ransomware attack. How does this affect the environment ? The following Patch, MS17-010, is not found in the Patch Catalog or found in...
13 Apr 2017
5 Ways to Stay on Top of Inventory
Or, what do I have and how do I keep track of it. The old adage of do more with less , is certainly true today for the IT admin as it ever was. Not only are there software compliance audits, but also hardware audits. While most of our hardware as an IT admin will have an IP address what about those hardware assets that do not? As a KACE Engineer and a KACE Systems Management Appliance specialist, I have spoken with...
6 Apr 2017
Are We There Yet?
Anyone taking a long road trip with kids in the back seat will have undoubtedly heard that question before. Anyone on a long, never-ending trip may have thought or said the same thing. Securing your infrastructure is in many ways like a very long ro...
23 Mar 2017
What's new in Desktop Authority 10
New features in Desktop Authority 10.0: Added support for SQL Server 2016 Added support for Microsoft Outlook 2016 Added support for Microsoft Office 2016 Added Off-Network Support (ONS) - allows all domain joined machines to continue receiving new configuration settings, even while disconnected from the corporate network, as long as there is an active internet connection. Please see the Setup and configuration...
21 Dec 2016
Unfortunate Provisioning Scenarios
Imagine it's your first day at a new company. Whether it's your first job out of college or a new company to show off your talent, there are certain expectations you have. You'll likely spend the first couple of days getting to know your...
3 Dec 2016
Importance of Securing All Software Vulnerabilities
Technology advances at a seemingly exponential rate. With these advances in everything from operating systems to applications to Internet of Things, software vulnerabilities also increase. We are constantly introducing more and more electronic devices with more and more vulnerabilities into our daily lives: both at home and in the office. While many systems are running some form of AntiVirus software, malware still impacts...
18 Nov 2016
KACE Custom Inventory Rules – Getting the most out of your inventory.
One of the first items KACE administrators look at during the initial setup is Inventory. Everyone wants to see the details on what they have on their network and run reports to start managing the lifecycle of their devices, software, licenses, patching, etc… This is a great place to start, seeing the data pulled in from the KACE agent, and KACE agentless technology, gives administrators visibility to make decisions...
17 Nov 2016
Quest: Reduce your IT administration
Our journey towards innovation aimed at reducing IT administration continues. We’ll deliver solutions that ensure that productivity, simplicity and value are synonymous, not exclusive. We'll help you manage and protect your data, take control of your Microsoft environment, keep track of every network-connected device, and provide appropriate user access across various platforms. This is who we are and how...
7 Nov 2016
5 Easy Steps to Change Management Support with the K1000 Service Desk
Customers utilize change management support by creating a specific queue for “Change Requests”. There are many advantages to doing it this way; for instance…
27 Oct 2016
What’s New for Desktop Authority – October 2016
This monthly publication will provide new and updated information regarding the products that we offer and organized in the following categories: product notifications, new knowledgebase articles, product life cycle, services, training, trending videos, awards, and testimonials. New Knowledgebase Articles 213469 - Amazon Web Service is not accessible The Amazon Web Service (AWS) is not accessible The information...
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