Quest with Microsoft Azure: Improving internally and externally

At Quest, we’re usually the ones interviewing companies for case study material, so having Microsoft do a case study on our big move to Azure was something different and exciting.

For more than 30 years, Quest has helped organizations attain simple IT management, spend less time on IT, and spend more time innovating. Throughout those years, we’ve grown exponentially, and decided it was time to transform ourselves in order to keep assisting others with their transformation.

Here’s a brief overview of what Microsoft Azure allowed us to accomplish – internally and externally.

Transforming with Azure

At Quest, we take the saying, “Work smarter, not harder” pretty seriously. With 78 offices located around the world, each with their own on-premises infrastructure, efficiency is critical. Microsoft Azure gave us the infrastructure needed to combine these locations into a single global hub.

But what did that do, exactly?

From an operational standpoint, we’ve greatly improved our efficiency and reduced costs. Forget about needing to procure, deploy, and manage highly secure infrastructures across multiple offices – we were now able to manage our platform in a much more effective, practical manner.

With Azure, our products, which were typically software tailored for on-premises environments, were also transformed. Cloud migrations were on the rise, and while many organizations saw the benefits of cloud infrastructures, they didn’t have the confidence, experience or the tools needed for the move.

So, we stepped in.

On Demand in High Demand

In order to help companies transition to hybrid or cloud-only infrastructures, we came up with our Azure hosted software-as-a-service (SaaS) platform: Quest On Demand.

Quest On Demand provides a secure and reliable platform for migrations, auditing, recovery, group management and license management. It offers easy onboarding and configuration, and automatic updates for new features and security patches, which means you can quickly adopt new Azure features and functionalities as they are released. In other words, we just made life much simpler for our customers. And because On Demand is hosted in Azure, we were able to go to market much faster than we could before.

We ourselves are heavy users of Azure and Office 365, and solutions such as Azure Active Directory, Exchange Online, OneDrive, SharePoint Online, and most recently Teams (We love our cat gifs) are all important parts of our platform. So, we have a lot of insight into how our own customers might want to use these same offerings, and that’s what we aim to bring to our growing list of more than 1,500 on-demand customers.

Clear Benefits, Bright Future

Since adopting Azure, we’ve increased our customer base while strengthening our relationships with customers we already have. We’ve been utilizing Azure services for three years now, and in that timespan, we’ve been able to get new capabilities to market 66 percent faster than we could in the past, all while reducing operation costs.

Sounds pretty good, right?

Check out the case study to learn more about our transformative journey with Microsoft Azure and see how you can benefit from the platform. You’ll also learn how we utilized Microsoft Teams to maintain effective collaboration throughout the the recent surge in remote workers, and you’ll get a sneak peak on our future roadmap (AI, machine learning, anyone?).

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