Let’s begin at the beginning, what is a knowledge base? As used for customer support it is a collection of resources meant to alleviate or reduce the workload of support technicians. It does this by allowing users to self-service instead of engaging others…
The Rise of Chromebooks
Over the past few years, Google Chromebooks have rapidly gained traction in the U.S. education market. In fact, according to Futuresource Consulting, Chromebooks reached over 50 percent of U.S. K-12 sales for the first time in…
A couple of weeks ago, I offered seven key questions for building a solid evaluation methodology to help you as you embark on any journey to select new technologies, whether you’re looking for information systems management software, endpoint security…
Are you ready to learn?! Sir, YES SIR!
Howdy, y’all! Ron Colson here from the KACE training team.
I’ve been running the KACE Backyard Boot Kamps (also known as BBK) for a few years now with my awesome colleague Andrew Lubchansky and let…
So long, sneaker net!
As our marketing team gathered to talk about a “Throwback Thursday” post to our Endpoint Systems Management community (we all love those entries, don’t we?), it sparked a couple of immediate thoughts in my brain. They were around…
During the weekend, I sit on my sofa relaxing, watching one of my favorite events – NASCAR!
You may be surprised to know that this racing series is one of the most popular events in the world; generating $3.1 billion annually and a following of…
