Under Review
over 4 years ago

Alert - pop-up box

I was playing with one of the Alerts in one of my profiles.  I was causing it create a pop-up box.    Now I can't get ride of the box that is popping up.

I reset the alert to the defaults. I even deleted the profile.  I can't tell where this pop-up is coming from.routerlogin

I reviewed the SLTrace and it didn't offer any clues.  Wondering if you have ideas where I can look?  Thanks!

192.168.0.1

Parents
  • It sounds like the pop-up box you're experiencing could be linked to a persistent alert or setting within your profile or router configuration, even after resetting to defaults and deleting the profile. If resetting the alert and reviewing SLTrace didn't help, you might want to check if there are any browser extensions or third-party apps that could be causing the pop-up to persist. Additionally, you can try clearing your browser cache or using a different browser to see if that resolves the issue. Similar to how the Scarlet app ensures smooth functionality and performance, clearing out any unnecessary settings or apps may help you eliminate the pop-up and restore normal operation.

    Scarlet app
Comment
  • It sounds like the pop-up box you're experiencing could be linked to a persistent alert or setting within your profile or router configuration, even after resetting to defaults and deleting the profile. If resetting the alert and reviewing SLTrace didn't help, you might want to check if there are any browser extensions or third-party apps that could be causing the pop-up to persist. Additionally, you can try clearing your browser cache or using a different browser to see if that resolves the issue. Similar to how the Scarlet app ensures smooth functionality and performance, clearing out any unnecessary settings or apps may help you eliminate the pop-up and restore normal operation.

    Scarlet app
Children
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