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Office 365 discovery problems

michael good
over 4 years ago

I am setting up discoveries for the first time and I am having multiple issues with my Azure/o365 tenant.  I will start with MS Teams.  The account I am using for o365 is a global admin, sharepoint admin, exchange admin, and Teams service admin.

The Microsoft Teams Discovery application is configured for my onmicrosoft.com tenant.  When I run the discovery some teams report info, but for others I get the "Error while collecting drives for the team. Access is denied to the requested resource".  Here is a portion of the log file from the Node.

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I've tried switching from Basic Authentication to Windows Authentication but nothing really changes.  I've also installed the Sharepoint Module on the node using powershell.

Please help!

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  • +1 over 4 years ago

    Hello,

    Thank you for reporting this.   This is a known issue with the Microsoft Graph and requirements for working with Microsoft Teams.  To collect the files and folders (stored on a drive) for a MS Team, the Enterprise Reporter discovery credentials must be a member of the team itself.   Add your discovery credentials used for the collection to the team as a member or owner and try the collection again. 

    Basic information, members and channels can be collected without being a member but the collection of applications and drives depends on team membership. 

    Microsoft has known issues for the Graph documented: https://docs.microsoft.com/en-us/graph/known-issues

    I hope this clarifies this collection error. 

    Thank you,

    -Angela

  • 0 over 4 years ago in reply to Angela.Freeman

    First off thank you btw.  I tried it on a MS Team last night and it worked although I hope this gets corrected by Microsoft.  I will continue knocking out my remaning teams. I do have 3 teams that are reporting back the drive info (That I haven't added my account to yet) but I'm getting errors for the applications.  Why would this be one and not the other?  Before I move on to my OneDrive problem I'd love to see this discovery with no errors.

    Thank you,

    Mike

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  • 0 over 4 years ago in reply to Angela.Freeman

    First off thank you btw.  I tried it on a MS Team last night and it worked although I hope this gets corrected by Microsoft.  I will continue knocking out my remaning teams. I do have 3 teams that are reporting back the drive info (That I haven't added my account to yet) but I'm getting errors for the applications.  Why would this be one and not the other?  Before I move on to my OneDrive problem I'd love to see this discovery with no errors.

    Thank you,

    Mike

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