Hello,
I'm facing some difficulties in utilizing the Foglight to monitor my VMWare Environment.. When I try to enable the storage collection while I'm adding the vCenter server, I'm getting an error (Storage Cartridge Must be loaded before enabling storage collection)
In the Agent Status, it shows Fatal Error, but its collecting data. All Utilization graphs, spinners are not showing up..
Any help?
Regards,
Hi Helpdesk
It looks like Performance (metric) collections are being interrupted by an unexpected value (Infinite or NaN). Your VMware cartridge is 5.6.13, released in 2014, so updating it to a newer release in that branch might solve the issue:
support.quest.com/.../Foglight for VMware
Otherwise I would upgrade to the latest release (5.7.1). That might require upgrading Foglight/Agent manager as well. Please look at the release notes for upgrade procedure.
The error about enabling Storage collections (VFOG-11596) used to happen when the Storage cartridge was an older release, so upgrading also the storage cartridges should allow you to enable storage collection as well. This has been fixed since VMware cartridge 5.7.0 http://documents.software.dell.com/foglight-for-vmware/5.7.0/release-notes/resolved-issues-and-enhancements?ParentProduct=856
To get Support involved, you can open a Service Request here:
support.quest.com/create-service-request
Regards
Gaston
Hi Helpdesk
It looks like Performance (metric) collections are being interrupted by an unexpected value (Infinite or NaN). Your VMware cartridge is 5.6.13, released in 2014, so updating it to a newer release in that branch might solve the issue:
support.quest.com/.../Foglight for VMware
Otherwise I would upgrade to the latest release (5.7.1). That might require upgrading Foglight/Agent manager as well. Please look at the release notes for upgrade procedure.
The error about enabling Storage collections (VFOG-11596) used to happen when the Storage cartridge was an older release, so upgrading also the storage cartridges should allow you to enable storage collection as well. This has been fixed since VMware cartridge 5.7.0 http://documents.software.dell.com/foglight-for-vmware/5.7.0/release-notes/resolved-issues-and-enhancements?ParentProduct=856
To get Support involved, you can open a Service Request here:
support.quest.com/create-service-request
Regards
Gaston
