No server monitoring from Foglight

This question has been hounding me and figured I'd ask it here but keep searching for an answer.

One of my sql servers is running fine but Foglight' dashboard is showing dashes where the system utilization\up since are at.  I can ping it from the agent manager, and it is gathering sql server PI data as well.

What do I need to check or change to get this to start gathering OS information?

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  • Hi John,

    The OS column shows that there is (at least looks to be) an agent. If you click the host name, it should take you to an OS dashboard - is data showing there?

    If not, can you verify in the Administration -> Agent Status page that the Windows/Linux agent for that host is up and collecting data? Does it show a recent value in the Last Data Submission column of that page? Can you also check the log file for any errors?

    In the Databases dashboard, click the box for the instance, then Admin -> Settings -> Collection Details. Can you test the connection (and verify there is a green check on the OS column)?

    Are there any credential errors?

    Aside from those checks.. if that doesn't resolve it, I would suggest a support case.

Reply
  • Hi John,

    The OS column shows that there is (at least looks to be) an agent. If you click the host name, it should take you to an OS dashboard - is data showing there?

    If not, can you verify in the Administration -> Agent Status page that the Windows/Linux agent for that host is up and collecting data? Does it show a recent value in the Last Data Submission column of that page? Can you also check the log file for any errors?

    In the Databases dashboard, click the box for the instance, then Admin -> Settings -> Collection Details. Can you test the connection (and verify there is a green check on the OS column)?

    Are there any credential errors?

    Aside from those checks.. if that doesn't resolve it, I would suggest a support case.

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