Why does a newly copied Rule with a different name not show up in any of the Alarms Settings?

We are trying to configure a basic set of 10 Rules that we'd like to use to begin with but are having trouble with the new Rule showing up anywhere that it could be applied.

I'm hoping we just aren't doing something correctly. 

Everywhere we've read or seen says to make a copy and disable the default Alarm. Check.

Under Rules, we have to change the Cartridge to "Non-Cartridge" for it to show up. All the ones we changed are there with the new format of "DBAP - DBSS -" instead of "DBSS - " (e.g. DBAP - DBSS - Unavailable). The out-of-the-box Rules was disabled.

When going to configure Alarms, whether under "Settings" or "Sensitivity Level" or going through "Configure Alarms" we aren't seeing the newly named copied Alarms.

Are we just doing something wrong?

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  • Hi Jason,

    Copies of "out of the box" rules nor custom rules are included in the list of alarms displayed in the database agent alarm panels for sensitivity, configuration, and email notifications. 

    Only the alarms that are delivered with the system would be displayed and configurable in the agent administration (e.g. alarms for SQL Server, Oracle, and DB2 that begin with DBSS, DBO, and DB2 respectively).

    John

Reply
  • Hi Jason,

    Copies of "out of the box" rules nor custom rules are included in the list of alarms displayed in the database agent alarm panels for sensitivity, configuration, and email notifications. 

    Only the alarms that are delivered with the system would be displayed and configurable in the agent administration (e.g. alarms for SQL Server, Oracle, and DB2 that begin with DBSS, DBO, and DB2 respectively).

    John

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