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Intrust 11.3 repo viewer crashes when clicking on custom searches

I am reaching out to see if there is a solution to repo viewer crashing when trying to use a custom search. I am getting Event ID 1026 and 1000. I see there was an issue with this with 2003 servers, but I am running 2012 R2 and I am not able to uninstall and reinstall .Netframework as it uninstalls the Server GUI. Any feedback is greatly appreciated.

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  • Hi Chris:

    Sorry I am just responding this morning.

    1. This is a Intrust upgrade from 11.0 to 11.1 to 11.3.
    2. When I click on Custom Search folder I can create a folder under it but when clicking Create search it crashes. When clicking on the Predefined searches, there doesn't seem to be an issue.
    3. Yes, trying to create a new custom search crashes the RV
    4. version of Quest Intrust is 11.3.0.1464
    5. version of Quest Intrust Repo Viewer is 11.3.0.1464
    6. When running the query on the config DB the version is 11.3.0.1464.

    Any feedback is appreciated!

    Thanks,
    Nicole
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  • Hi Chris:

    Sorry I am just responding this morning.

    1. This is a Intrust upgrade from 11.0 to 11.1 to 11.3.
    2. When I click on Custom Search folder I can create a folder under it but when clicking Create search it crashes. When clicking on the Predefined searches, there doesn't seem to be an issue.
    3. Yes, trying to create a new custom search crashes the RV
    4. version of Quest Intrust is 11.3.0.1464
    5. version of Quest Intrust Repo Viewer is 11.3.0.1464
    6. When running the query on the config DB the version is 11.3.0.1464.

    Any feedback is appreciated!

    Thanks,
    Nicole
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