Hi Cyrus,
Yes, I get an error message - I've attached the email itself (#1) showing the pdf attachment with html suffix, the message I get when I click on the attachment icon (#2), and also a screenshot of what I get when I click the link in the #2 screen.
Some additional info... I'm realizing we had a similar issue last year & had opened a case then as well. Apparently a Microsoft Update to Outlook broke something related to Metalogix & I was provided with registry changes to fix the issue. Has there been a recent Microsoft Update that again is causing issues with Metalogix function?
I think there may actually be two issues here because the #3 attachment shows a URL starting with 173.163.180.241 which is a static IP we used to have but has recently been changed & is now 23.31.249.65
By the way, I don't have any issues opening the attachment using Outlook Web.
thanks for your help,
Richard
Hi Cyrus,
Yes, I get an error message - I've attached the email itself (#1) showing the pdf attachment with html suffix, the message I get when I click on the attachment icon (#2), and also a screenshot of what I get when I click the link in the #2 screen.
Some additional info... I'm realizing we had a similar issue last year & had opened a case then as well. Apparently a Microsoft Update to Outlook broke something related to Metalogix & I was provided with registry changes to fix the issue. Has there been a recent Microsoft Update that again is causing issues with Metalogix function?
I think there may actually be two issues here because the #3 attachment shows a URL starting with 173.163.180.241 which is a static IP we used to have but has recently been changed & is now 23.31.249.65
By the way, I don't have any issues opening the attachment using Outlook Web.
thanks for your help,
Richard
