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Documentation on moving to new servers

We are on version 7.4.123.0 with the application installed on one server and the database on a separate SQL server. Both of the servers are running Windows Server 2008. We are setting up two new servers running Windows Server 2016 and I wanted to see if you have documentation on moving the application and databases to the new server?

Thanks

cnagrampa over 6 years ago

Hi James,

You may refer to the articles below for instructions on how to move the Archive Manager databases to a different location:

QUICK TAKES: SQL database migration and configuration
metalogix.force.com/.../QUICK-TAKES-SQL-database-migration-and-configuration

Simple HSM Store Creation and Transferring Archiving to a New HSM Store
metalogix.force.com/.../Simple-HSM-Store-Creation-and-Transferring-Archiving-to-a-New-HSM-Store

However, if you need assistance with moving Archive Manager to a different server, please contact your account manager to inquire about getting Professional Services.

I hope this helps.

Regards,
Cyrus
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jmarket over 6 years ago

I have a few questions about some items that are currently not working on our current install and would like to get working after the migration. Currently users that login to exchange web access cannot access archived email. Same for users that are using active sync on start phones. When trying to use the outlook plug to do a search we get an error saying that the connection was refused. Would it be best to schedule a call or just call support?

Thanks
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