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Delete User Permissions on unvalidated users

we're trying to delete unvalidated users permissions, but so far have been unable to do so​. the Users Guide states that this can be done here:

but when attempt to select users found from our orphaned user list (another CP job), we get this error:

Thanks in advance for your assistance with this,

 

Eric Robinson

erobinson@ets.org

Parents
  • Hi Eric,

     

    Since the user amy debonis does not exist in AD any longer, please try the following steps -

    1.Try using amy debonis's username

    2. Do not hit resolve

    3. Then select "run now"

Reply
  • Hi Eric,

     

    Since the user amy debonis does not exist in AD any longer, please try the following steps -

    1.Try using amy debonis's username

    2. Do not hit resolve

    3. Then select "run now"

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