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Essentials software crashes when trying to open the gui.

michael_70182
over 5 years ago

When I try to open the essentials gui software, I get an error and the software shuts down giving this error : An error has occurred. See the log file C:\Users\Backup\Essentials\.metadata\.log.

 

Is this an known issue ??

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  • over 5 years ago

    Hi Michael,

     

    When you attempt to open the console, are you doing so with elevated permissions such as "admin" or a regular user? Can you please also confirm the version of Essentials that you are currently using?

     

    Kind Regards,

    Eliza

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  • over 5 years ago

    Hi Michael,

     

    When you attempt to open the console, are you doing so with elevated permissions such as "admin" or a regular user? Can you please also confirm the version of Essentials that you are currently using?

     

    Kind Regards,

    Eliza

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