Scenario
Using QMM 8.14 + Nov 19 fixes, we configured 2 way Public folder sync to O365 Exchange Online
Issue
Shortly after running the sync commands as per QMM User guide, the customer reported that e-mail stopped getting delivered to some mail-enabled public folders.
Normal user e-mail to the public folder was ok. So the issue was related to unauthenticated e-mail (App relay etc..), so looking at the Exchange logs we discovered the error "5.7.1 smtp;550 5.7.1 RESOLVER.RST.AuthRequired"
Cause
We suspect this relates to https://support.microsoft.com/en-gb/help/2984402/5-7-1-smtp-550-5-7-1-resolver-rst-authrequired-nondelivery-report-when in O365. So it seems that Microsoft may have changed / removed this permission and was then sync`d back to the on-premise environment. (Anonymous)
Resolution
As per above KB, re-adding the permission to the affected folders resolved the issue, for clarity the fix is below
Add-PublicFolderClientPermission -identity "\MyPublic Folder\Test" -User Anonymous -AccessRights CreateItems
You can also update all mail enabled public folder with the below command as well
Get-PublicFolder -Recurse | where {$_.MailEnabled -eq $true} |Add-PublicFolderClientPermission -User Anonymous -AccessRights CreateItems
