I configured the MNE schedule service and I see that it is in "Busy" status for a collection that I created but it does not generate a log or entry in the Summary. I'm exporting data from Lotus Notes to Office 365 (Archive Online) How do I know it's doing what it's supposed to? Thanks TRANSLATE with x English Arabic Hebrew Polish Bulgarian Hindi Portuguese Catalan Hmong Daw Romanian Chinese Simplified Hungarian Russian Chinese Traditional Indonesian Slovak Czech Italian Slovenian Danish Japanese Spanish Dutch Klingon Swedish English Korean Thai Estonian Latvian Turkish Finnish Lithuanian Ukrainian French Malay Urdu German Maltese Vietnamese Greek Norwegian Welsh Haitian Creole Persian TRANSLATE with COPY THE URL BELOW Back EMBED THE SNIPPET BELOW IN YOUR SITE Enable collaborative features and customize widget: Bing Webmaster Portal Back

Hi Rodney, Thanks for the reply. I see that you put in a Service Request for this issue. Lets go ahead and continue working on this via the Service Request, as next steps will likely involve investigating logs and other sensitive information from your environment. Regards, Trevor Taegder Senior Technical Support Engineer Quest | Support

MNE Schedule not working

rodney ferretti over 3 years ago

I configured the MNE schedule service and I see that it is in "Busy" status for a collection that I created but it does not generate a log or entry in the Summary.

I'm exporting data from Lotus Notes to Office 365 (Archive Online)

How do I know it's doing what it's supposed to?

Thanks

0 Trevor Taegder over 3 years ago

Hello Rodney,

Thanks for posting to the Migrator for Notes to Exchange (MNE) forum. I understand that you are experiencing issues running scheduled tasks. I have a couple of questions to better assist you:

1.) What type of task are you trying to schedule in MNE, a user mailbox migration, an Export Notes Directory operation, a group provision?

2.) On the MNE migration server | Administrative Tools | Services is the “Quest Migrator for Notes to Exchange Task Scheduler” running?

3.) You mentioned you are migrating to Office 365, are you also using the Admin Pool feature within MNE?

Regards,

Trevor Taegder
Senior Technical Support Engineer
Quest | Support

0 rodney ferretti over 3 years ago in reply to Trevor Taegder

Tks for your reply.

1.) What type of task are you trying to schedule in MNE, a user mailbox migration, an Export Notes Directory operation, a group provision? A: User Mailbox Migration (Archive)

2.) On the MNE migration server | Administrative Tools | Services is the “Quest Migrator for Notes to Exchange Task Scheduler” running? A: Yes, it's running

3.) You mentioned you are migrating to Office 365, are you also using the Admin Pool feature within MNE? A: I'm not using admin pool.

It's a strange behaviour. I managed to schedule a migration task on 1/21 and only verified it was running by looking at the Windows TEMP folder, where there are appmigworker processes running.
Today I went to schedule another migration task and I couldn't see the BUSY status in the MNE or the process in the Windows TEMP.

0 Trevor Taegder over 3 years ago in reply to rodney ferretti

Hi Rodney,

Thanks for the reply. I see that you put in a Service Request for this issue. Lets go ahead and continue working on this via the Service Request, as next steps will likely involve investigating logs and other sensitive information from your environment.

Regards,

Trevor Taegder
Senior Technical Support Engineer
Quest | Support
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