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ODME Gmail migration - Archive Label to Inbox

john whittle
over 3 years ago

So finished a major migration from GSuite to Exchange Online - things went well. However I had several users stating that there was mail that was archived that came over into their O365 Mailbox into the inbox. This seems like its a bit unexpected but email should be following the label. 

Here was the configuration:

Specify the preferred processing method for Google Labels. There are two options

  •  Create a folder for each label and copy messages into the corresponding folders. Messages with multiple labels will appear in multiple target folders.

  • Advanced options when migrating labels to folders (processed from top to bottom):

    •  If Inbox label is present, ignore all other labels.
    •  If Sent Mail label is present, ignore all other labels.
    •  If Drafts label is present, ignore all other labels.
    •  Ignore Important label, but process other labels. <--checked

    Folders: 

      •  Migrate All
      •  Exclude:
    •  Deleted Items <--checked
    •  Junk Email <--checked
    •  Sent Items 

    Specific Folders: \Drafts 

    So based on this configuration - that behavior seems odd. Ideas?
  • 0 over 3 years ago

    Hello John,

    Thank you for posting to the On Demand Migration for Email (ODME) forum. If I understand correctly, you had reports from several users that email that was archived in G Suite (no label), was migrated to the Inbox in Office 365, is that correct?

    I performed a test based on the information and configuration you provided. The results of my test is that archived items in G Suite were migrated to the archive in Office 365. Google does mention that if an archived mail item is replied to, then it will be put back in the G Suite Inbox. Perhaps this behavior explains what you have seen for several users?

    If you would like to investigate this issue further, then you would need to create a Service Request. A Service Request can be created on the following page:

    support.quest.com/create-service-request

    Or by calling: 1-800-306-9329

    Regards,

    Trevor Taegder
    Senior Technical Support Engineer
    Quest | Support

  • 0 over 2 years ago

    In recent years, many companies and private investigators have begun to use email finder tools to assist them in locating certain individuals or business partners. The majority of email finder tools are intended for use by the end-user - that is, to locate email addresses and obtain other information about the email address owner. (for example, like GetProspect business email finder) For example, an investigator may post an email on a social networking site, hoping that one of the members of the site notices the email and posts it to a blog that they own or runs. If the blog owner who notices the email decides to publish the information contained in the email address, they could publish either information about the sender, the date and time the email was sent, or some other useful piece of information. If an investigator had built an email finder tool that captured the email address and published it on their website, any of the blog visitors who noticed the email would have the ability to obtain important details about the sender. Many email finder tools are able to be used on multiple web sites at the same time, which may allow a business partner to locate an employee who has become missing through a web site.