So finished a major migration from GSuite to Exchange Online - things went well. However I had several users stating that there was mail that was archived that came over into their O365 Mailbox into the inbox. This seems like its a bit unexpected but email should be following the label. Here was the configuration: Specify the preferred processing method for Google Labels. There are two options Create a folder for each label and copy messages into the corresponding folders. Messages with multiple labels will appear in multiple target folders. Advanced options when migrating labels to folders (processed from top to bottom): If Inbox label is present, ignore all other labels. If Sent Mail label is present, ignore all other labels. If Drafts label is present, ignore all other labels. Ignore Important label, but process other labels. <--checked Folders: Migrate All Exclude: Deleted Items <--checked Junk Email <--checked Sent Items Specific Folders: \Drafts So based on this configuration - that behavior seems odd. Ideas?

Hello John, Thank you for posting to the On Demand Migration for Email (ODME) forum. If I understand correctly, you had reports from several users that email that was archived in G Suite (no label), was migrated to the Inbox in Office 365, is that correct? I performed a test based on the information and configuration you provided. The results of my test is that archived items in G Suite were migrated to the archive in Office 365. Google does mention that if an archived mail item is replied to, then it will be put back in the G Suite Inbox. Perhaps this behavior explains what you have seen for several users? If you would like to investigate this issue further, then you would need to create a Service Request. A Service Request can be created on the following page: support.quest.com/create-service-request Or by calling: 1-800-306-9329 Regards, Trevor Taegder Senior Technical Support Engineer Quest | Support

ODME Gmail migration - Archive Label to Inbox

john whittle over 3 years ago

So finished a major migration from GSuite to Exchange Online - things went well. However I had several users stating that there was mail that was archived that came over into their O365 Mailbox into the inbox. This seems like its a bit unexpected but email should be following the label.

Here was the configuration:

Specify the preferred processing method for Google Labels. There are two options

Create a folder for each label and copy messages into the corresponding folders. Messages with multiple labels will appear in multiple target folders.
Advanced options when migrating labels to folders (processed from top to bottom):
- If Inbox label is present, ignore all other labels.
- If Sent Mail label is present, ignore all other labels.
- If Drafts label is present, ignore all other labels.
- Ignore Important label, but process other labels. <--checked
Folders:
Migrate All

Exclude:

Deleted Items <--checked

Junk Email <--checked

Sent Items

Specific Folders: \Drafts

So based on this configuration - that behavior seems odd. Ideas?