In March 2012, Quest held our first Twitter chat to talk with the community about SharePoint governance. We had about 400+ tweets during the hour, so it may have been hard to keep up! I was lucky enough to moderate along with noted SharePoint governance experts Sue Hanley @SusanHanley) and Chris Beckett (@sharepointbits) Here are a few highlights:
We started out by asking everyone to define governance. There was some discussion about the need to balance user adoption with user chaos. I think everyone agreed on governance as a critical success factor, and some participants noted the importance of considering all technical governance, not just SharePoint. Two different levels of contrasting sets of governance appeared:
· Macro-governance – what are the general business principles that shape operations? This level is common to all technologies
· Micro-governance – the specific SharePoint implementations and configurations, ,such as versioning, that embody those governing principals
Chris Beckett wrapped up this section best: “Good Governance drivers = "Doing the right thing" (business alignment) and "Doing it right" (Performance, Compliance, and Assurance).”
Some other highlights from the discussion:
As a final point, there was a lively chat about the word governance itself. There was some consensus that calling this process “governance” leads to an IT security and service assurance (only) perspective. Perhaps guidance is a more valid term.
This was a great experience! We look forward to our next Twitter chat, and, as always, please let us know if you have any suggestions for topics and speakers. Thanks!