Disaster Recovery as a Service (DRaaS) is one of the fastest growing segments in the Data Protection market today and all indications are that this incredible rapid growth will only continue on. Gartner estimates that by the end of this year, roughly 30% of mid-sized companies will be using DRaaS and that the business could top $5.7B by 2018 and Managed Service Providers (MSP) are looking to grab a piece of this growing market trend.
An MSP offering DRaaS would typically deploy a software-based backup solution at the client site and move the backed up data offsite back to the MSP datacenter or cloud for archival and disaster recovery purposes. If a client needs to recover a piece of data or entire system, the MSP would either initiate a recovery at the client site, or use the offsite data to perform a recovery.
For the end-customer, DRaaS makes sense. Being able to rely on a specialized service for their disaster recovery and backup needs frees up additional headcount and complexities that many companies do not want to take on. An MSP that offers DRaaS can implement a solution that meets the needs of the customer and house the data offsite for disaster recovery and compliance requirements. It’s inevitable— disasters will happen. When a disaster strikes, the MSP is responsible for recovering the data or systems for the end customer.
Typically, an MSP may manage the backups for a volume of clients spread amongst multiple verticals. In order for a client account to be profitable for an MSP, a certain number of hours are allotted to each client. Technical issues or complex installations can greatly affect the bottom line for the MSP.
In many cases, the MSP will be forced to marry existing client hardware with the MSP’s preferred backup software solution. This process can prove to be difficult in achieving the optimal performance and may introduce a number of technical and performance issues. If a client’s servers are older or don’t fit the software’s recommended hardware specifications, the MSP could spend significantly more time installing and fine tuning the solution, as well as troubleshooting system errors and inefficiencies.
These problems can have a major impact on the MSP’s profitability. In addition, if the problems continue, the MSP could now be held liable for not meeting the contractual service level agreements, face fines and see further troubleshooting impacting the profitability.
That’s why many MSPs have begun to use appliance-based backup solutions. Purpose-built backup appliances (PBBAs) are disk-based solutions that utilize software, disk arrays, and server engines, which are used as a target for backed up data and replicated backup data. These all-in-one solutions serve as a target for backup and include features such as deduplication, compression, encryption, and replication. Most important, these appliances allow for easy installation and integration into a client’s environment— helping MSPs achieve and maintain the performance and profitability with the client.
Last month, we introduced the DL1000 line of purpose-built backup and recovery appliances. Using an appliance-based backup and recovery solution means the MSP will have a prescribed, standardized platform, specifically built for the customer’s disaster recovery activities, powered by award-winning AppAssure backup and recovery software.
The DL1000 appliances are easy to deploy, house backed up data for easy on-premise recoveries, and can replicate out to a cloud or MSP. The DL1000 is available in 2TB and 3TB provisioned backup capacity, with an option for up to two standby virtual machines. This appliance provides protection for Windows and Linux servers using incremental forever snapshots, built-in replication, in-line deduplication and compression, and features that enable you to quickly recover applications and data. The DL1000 can store up to 3 months of data on-premise for easy recoveries. Set a replication schedule to move older data offsite for safe keeping.
The DL1000 is available in three models, ranging from $4,899-$8,899:
- 3TB with the ability to run 2 concurrent virtual machines
For more information, download our guide.