IT services company secures remote vendor access to privileged accounts while reducing provisioning time by 75 percent.

GE.SI.ass an Italian IT Services company needed to outsource some of its support activities for their customers’ business intelligence solutions to a partner. Outsourcing support activities would require GE.SI.ass to give the partner access to some of their privileged accounts. Given the current threat landscape as well as the need to meet the compliance and auditing demands of their customers, GE.SI.ass knew that they needed a solution to help them issue privileged access to the partner in a secure manner with full auditing capabilities. GE.SI.ass chose Quest  Privileged Password Manager and Privileged Session Manager to do just that. With Dell’s privileged management solutions the partner is granted access to systems based on predefined policies and approval workflows without ever knowing the passwords to the privileged accounts. In addition all actions they perform on the system are recorded for auditing and compliance. GE.SI.ass also reduced the time it took them to bring new systems under management by 75 percent using Dell privileged management solutions. Read the full case study here.