- Video: Report Access for Business Content Owners
- Video: How to Pull Daily User Activity Reports with Site Administrator
- Video: Using Site Administrator for Pre-Migration Reporting and Assessment
But did you also know that there are lots of how-to articles, product information and documentation, new release downloads and more on Quest's SupportLink? Check out this link to view the documentation available for Site Administrator for SharePoint!
Quest Online SupportLink & Knowledge Base
SupportLink is Quest’s online support center where you can search the knowledge base, search for products, downloads and receive licensing assistance. Here is what you’ll find on SupportLink:
- Login to your personalized SupportLink page
- Open support requests
- View the status of current requests
- View documentation, how-to videos, product tips and notification alerts (which can also be emailed to you)
- Search and sort the knowledge base by:
- Client OS
- Server OS
ACE Support! Quest is a two time consecutive award winner for Market Tools CustomerSat Achievement in Customer Excellence. The award demonstrates Quest's long-standing commitment to providing unmatched customer service to its global customer base.
The MarketTools ACE Award certifies, acknowledges, and celebrates outstanding achievement in customer satisfaction, employee satisfaction, and/or partner satisfaction. Receiving a MarketTools ACE Award is a distinct honor that demonstrates the recipient's rigorous application of enterprise feedback processes and its outstanding performance as measured by those processes. Only a small percentage of MarketTools' clients, already a select group highly committed to customer, employee and partner satisfaction, qualify for the award. Quest earned the MarketTools ACE Award based on positive feedback from customers on their support experience.