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Backing up mapped network drives

mconnell
over 5 years ago

Hello!

Rapid Recovery is new in our environment and I am in the process of setting up initial backups.

My situation is as follows: I have some data that is currently hosted on platforms unsupported by the agent software (A Synology file server, and an old Windows Server) that I wish to back up.  My thought was to use another machine running on a supported platform as an intermediary, mount the file shares on this machine, and use RapidRecovery to back up the files this way.

When I am setting up the machine in RapidRecovery, it does not display the network drives as volumes that can be backed up.  My searches of the knowledgebase and forums haven't lead me to the solution, so I thought I would post here.

Am I going about this incorrectly?  Is what I am attempting to do even possible or supported?  Is there a better way to approach this?

Thank you for reading, and thank you in advance for any advice!

  • 0 over 5 years ago

    Rapid Recovery cannot backup mapped network shares. Depending on how old the Windows server is, you can use an older version of the agent software (for instance RR 6.1.3) on that server and then protect it with the newer version of the core. Rapid Recovery has no way of backing up the Synology file server.  It's simply not a supported platform.

  • 0 over 5 years ago in reply to Tim Seymour

    Thank you for your response, and for the suggestion of using older agent software.