Tevo Enable Volume Logging Error AppAssure 5

Hi Matthieu49:

An educated guess is that there is not enough space on your volumes for VSS snapshots. As you know, the VSS snapshots generated when the system is quesced are hosting all the write operations performed during the backup data transfer. As such, they may grow over their permitted size and kill the backup job.

"TevoEnableVolumeLogging a échoué avec l'erreur -2147024662 (0x800700ea - Plus de données sont disponibles)" seems to convey that there is too much data available.

As a first troubleshooting step I would check if each volume (including any system reserved/recovery partition) to be backed up has at least 10% free space (which is the MS recommendation) and if there is, I would remove the VSS limitations. Attention needs to be given to the Exchange logs as they may not have been truncated for quire some time and take way too much space.

Inspecting the state of the VSS writers may reveal if there is any in an unstable status. Please note that the VSS Exchange Writer can be reset obly by restarting the information store (you may be better off by rebooting :))

C:\> VSSADMIN list writers

Attempting to take a VSS snapshot using diskshadow may be helpful as you would get a better sense of what makes snapshots to fail.

You may use Diskshadow to truncate Exchange logs as well (if you need to do it)

C:\Diskshadow

DISKSHADOW> set verbose on

DISKSHADOW> set context volatile

DISKSHADOW> add volume C:

DISKSHADOW> add volume ... (add all volumes, one line per volume)

DISKSHADOW> begin backup

DISKSHADOW> create

DISKSHADOW> end backup

Please let us know how it goes.